Job Description

Company Overview

Venturis Regenerative Medicine is seeking a dependable, high-energy Front Desk Receptionist / Patient Coordinator to be the first point of contact for our patients.

This role is critical to patient experience, lead follow-up, and daily clinic organization. We are looking for someone professional, organized, and proactive who can manage calls, track leads, and keep the clinic running smoothly.

Responsibilities

Answer and manage incoming phone calls professionally Schedule appointments and confirm visits Track new patient leads and follow up consistently (calls, texts, emails) Organize patient inquiries and ensure no lead is missed Maintain front desk cleanliness and clinic organization Order and track office and medical supplies Assist with basic administrative tasks and patient check-in/check-out Communicate effectively with the doctor and clinical team Light weekend follow-up communication as needed (paid as part of 40 hours) Schedule Full-time: 40 hours/week Clinic is typically Monday-Thursday Fridays are usually off; however, employee is expected to: Monitor messages Follow up on leads Assist with light administrative follow-ups as needed over the weekend(This is not full-time weekend work, but availability and responsiveness are expected.)
Qualifications

Previous medical front desk or customer service experience preferred Strong phone and communication skills Highly organized and detail-oriented Comfortable following up with patients and leads Basic computer skills (EMR, scheduling software, texting platforms) Professional appearance and demeanor Reliable, trustworthy, and self-motivated
Sales or patient coordination experience is a plus

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Work Location: In person