Job Description

FRONT DESK RECEPTIONIST FLOAT Location: Muskogee This individual attends to patients on the phone and in person. Coordinates and organizes appointments and documentation to facilitate the smooth running of the healthcare environment and support the delivery of quality patient care. The float position will be housed out of our Green Country location, but will float to all locations based on coverage needs. Duties include but are not limited to:

• Greet patients upon arrival.
• Register patients according to established protocols.
• Distribute all necessary forms and paperwork to patients and review them to ensure all required fields are completed properly.
• Ensure patient information is accurate including billing and medical insurance information.
• Maintain and manage patient records within HIPAA guidelines.
• Answer incoming calls in a professional manner and handle inquiries.
• Schedule patient appointments.
• Collect co-pays and payments.
• Assist with admissions/treatment per protocols including hospital admissions, tests, scans and outside appointments for patients.
• Obtain and communicate medical results as required by medical professionals.
• Respond and comply to requests for information using HIPAA protocols.
• Float to other facilities as needed for Front Desk coverage.

Qualifications:

• High school diploma or equivalent (GED)
• Prefer prior medical office receptionist experience
• Knowledge of medical terminology, procedures and diagnosis is a plus.
• Knowledge of computer and relevant software applications is required.
• Working knowledge of healthcare insurance is a plus.

Schedule:Full-Time Monday \xe2\x80\x93 Friday, hours may vary depending on location *Bilingual candidates are a plus. AVV Health Centers are equal opportunity employers, and do not discriminate in recruitment, hiring, training, promotion, or other employment practices, on the basis of age, race, sex, color, religion, national origin, gender identity, sexual orientation, physical or mental disabilities, veteran status, or any other basis that is prohibited by federal, state, or local law. This application will be given every consideration; however, its submission and receipt does not imply that an applicant will be hired.\'
\'
Work Location:

• Float as coverage between the 4 clinic locations

Work Remotely

• No

Job Type: Full-time Pay: From $14.00 per hour Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Medical specialties:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All employees are required to have a COVID vaccine or valid exemption completed and approved Education:

• High school or equivalent (Required)

Experience:

• Customer service/Reception: 1 year (Required)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Required)

Work Location: One location

• Health insurance