Front Desk Receptionist

Madison, WI, US, United States

Job Description

Job Overview


We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires proficiency in phone systems, Microsoft programs, Dentrix Ascend, and familiarity with Dental/Health Care. The Front Desk Receptionist will play a crucial role in maintaining an efficient office environment while ensuring that all patients feel welcomed and valued.

Responsibilities



Greet and assist patients and visitors in a friendly and professional manner. Manage incoming calls using phone systems, ensuring proper phone etiquette at all times. Schedule appointments per the providers preference. Handle filing tasks, including organizing documents and maintaining accurate records. Support office management tasks to ensure smooth daily operations. Collaborate with dental or medical staff as necessary to facilitate patient care and communication. Maintain the cleanliness and organization of the front desk area.

Qualifications



Previous experience as a receptionist or in a similar clerical role is preferred. Familiarity with dental or medical receptionist duties is a plus. Proficient in using Microsoft programs (Outlook, Excel, Word, Etc.) Strong phone etiquette skills and ability to communicate effectively with patients. Excellent organizational skills with attention to detail. Ability to multitask and manage time efficiently in a fast-paced environment. A positive attitude and a commitment to providing outstanding customer service.
Join our team as a Front Desk Receptionist where you can make a difference by providing excellent service while contributing to an organized and welcoming office environment!

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD6801488
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    18.0 22.0 USD
  • Employment Status
    Permanent
  • Job Location
    Madison, WI, US, United States
  • Education
    Not mentioned