Job Description

Mt Hood Adult Day Center is a day center for seniors and people with disabilities. It's a place participants can come spend the day and leave feeling fulfilled, have purpose, and have accomplished something of meaning.

We strive to always provide life-enriching care to our senior community, those affected with memory loss, and individuals with special needs while offering much needed respite to dedicated caregivers.

The Front Desk Receptionist will play a vital role in setting the tone, greeting participants, assisting other staff as needed, and just overall being an important cog in the day to day goings on.

Qualifications:

- At least 18 years of age, and have a minimum of a high School Diploma or GED

- Preferred minimum of two years of work experience un customer service or with elderly

- Must display good emotional health and be able to perform basic physical actions required for caregiving, such as standing, bending, stooping, etc.

- Must be able to read, follow written and verbal instructions, and be able to document an issue

- Must have at least two (2) references from previous employers (Not family members.)

- Must meet all agency requirements, including but not limited to passing a criminal background check, and social security number verification.

- Should demonstrate flexibility in acceptance of assignments and cooperative attitude towards providing services.

Requirements:

- Punctuality, reliable attendance

- Confident computer skills (Experience with Google Drive)

- Ability to use office equipment: Copier, fax machine, multi-line phone system

- Ability to take direction & is a fast learner

- Exceptional communication & social skills

- Lifting of 25+ lbs.

General Duties & Responsibilities:

Greet visitors with a smile and helping them as needed

Answer a multi-line telephone and forwarding calls to appropriate personnel or take clear detailed messages

Take referral calls & fill out referral action sheet

Take walk in program inquiry's & fill out referral action sheet

Provide walk in tours when others are unavailable

Distribute all deliveries

Help participants and visitors feel welcome and taken care of

Monitor cameras

Help with participants when needed

Organize and keep up to date employee files

Run employment ads

Facilitate phone interviews

Schedule in person interviews with directors

Prepare new employee start paperwork

Administer paychecks

Update check sign out sheets

Store Check sign out sheets

Track Employee CEU's

Track participant photo release info for digital media

Manage and create content for social media accounts

Update websites as needed

Generate and send Constant contact newsletter e mail monthly

Generate and send Constant contact e mail for events

Promote events on Social media

Add new contacts to Constant Contact

Write and post blogs to websites

Audit participant logbooks

Pick up lunches

Make participant name tags

Prepare intake packets

Order employee nametags

Schedule floor cleaning through ServiceMaster

Resolve issues with comcast

Assist planning hosting events

Address Christmas cards

Facilitates and tally's annual survey's

Assists in creating marketing materials for all businesses

Assist in updating resource manuals

Answer employee questions, point them in the right direction

Completes special projects as the arise

Assemble office items that need to be put together

Assist with overall safety & environment of MHADC

Attend monthly team meetings

Attend offsite trainings

Assist in Emergency drills

Assist when an emergency occurs at the center

Assist in driving overall culture and vibe of center

Build relationships with participants, family members and professional contacts

Provide excellent customer service at all times

Create positive working relationships with all employees

REASONS YOU SHOULD JOIN OUR FAMILY

PAID MONTHLY IN-OFFICE TRAINING

NO MEDICAL CERTIFICATIONS REQUIRED

KAISER HEALTH PLAN OPTIONS

PAID SICK TIME

PAID CONTINUED EDUCATION OPPORTUNITIES

MONTHLY GIFT CARD INCENTIVES

BIRTHDAY APPRECIATIONS

EMPLOYEE REFERRAL BONUS PROGRAM

PAID VACATION TIME

MONTHLY TEAM APPRECIATIONS

WORK IN A FUN AND SUPPORTIVE ENVIRONMENT

KNOW YOU ARE MAKING A DIFFERENCE IN PEOPLES LIVES

ENJOY WHAT YOU DO EVERY DAY

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Work Location: In person