Job Description

Jackson Ear Clinic - Flowood, MS

Full-Time | Monday-Thursday 7:30 AM-4:30 PM, Friday 7:30 AM-1:00 PM

Jackson Ear Clinic is a busy specialty otology and neurotology practice seeking a friendly, organized, and professional Front Desk Receptionist to join our team. This position is the first point of contact for our patients and plays a critical role in creating a positive and efficient clinic experience.

Responsibilities:

Greet and check in patients; verify demographics and insurance Schedule appointments for follow-ups and inbound referrals Answer phones, triage calls, and route messages appropriately Collect copays and outstanding balances Verify insurance eligibility and benefits Scan documents into the EHR and manage incoming paperwork Send and receive faxes and outside records Check out patients and schedule testing or return visits Maintain a professional, welcoming front office environment
Qualifications:

Prior office or receptionist experience required Medical office experience preferred, but not required Strong customer service and communication skills (phone and in-person) Excellent multitasking and organizational ability Professional appearance and demeanor Comfortable working in a fast-paced specialty clinic Basic computer skills and ability to learn EHR/practice management systems
Ideal Candidate Traits:

Upbeat, warm personality Calm under pressure Detail-oriented and reliable Polished phone presence Team-oriented with a patient-first mindset
Schedule:

Monday-Thursday: 7:30 AM - 4:30 PM Friday: 7:30 AM - 1:00 PM
Pay:

$16.00-$19.00 per hour

, based on experience
Pay: $16.00 - $19.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Application Question(s):

Which of the following tasks have you performed? Check-in/out, scheduling appointments, answering multi-line phones, taking/routing clinical messages, insurance verification, collecting copays/balances, scanning, faxing This position requires managing a busy phone line while assisting patients in person. Describe your experience multitasking in a fast-paced front office environment. (Short answer) What do you feel makes you a good fit for a specialty medical front desk role? (Short answer)
Experience:

Medical receptionist: 1 year (Preferred)
Work Location: In person