Job Description

Courageous Minds Counseling is a trauma-informed group practice committed to helping individuals and families heal from attachment wounds, complex trauma, and emotional disconnection. Our practice blends compassion with clinical excellence, and our front desk is the first point of care for every person who walks through our doors.

We're seeking a warm, organized, and professional

Part-Time Receptionist

to support our therapists, welcome clients, and ensure the office runs smoothly. You don't need a clinical background, but emotional intelligence, kindness, and a strong work ethic are essential.

Key Responsibilities

Greet clients with warmth and professionalism, creating a welcoming atmosphere in the office Answer phone calls and respond to emails regarding scheduling, inquiries, and referrals Manage appointment scheduling and therapist calendars via an electronic health record system (TherapyNotes) Maintain the cleanliness and organization of the front office and waiting room Handle client check-ins and support intake paperwork completion Process payments and manage receipts (as needed) Assist with scanning, filing, and light administrative projects Maintain confidentiality and HIPAA compliance in all client interactions
Qualifications

High school diploma or equivalent (college coursework a plus) Previous experience in reception, office assistant, customer service, or admin work preferred Strong verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Basic computer skills and comfort with digital systems
Join us in creating a vibrant workplace where your organizational talents and friendly demeanor make a real difference! We are committed to fostering an inclusive environment that values your skills while offering opportunities for growth. All roles are paid positions dedicated to supporting your professional journey.

Pay: $15.00 - $18.00 per hour

Expected hours: 15.0 - 20.0 per week

Work Location: In person