Job Description

This position is at our Kirkwood Village Apartments for student housing.

This role supports the Property Managers by assisting with daily activities and acting as first point of contact for prospects and tenants. Overall responsibilities include creating a remarkable experience for staff and guests including in-person greetings, handling telephone calls, and administrative support. We are seeking a high-energy candidate to provide a positive and professional image to the public and within the company.

Key Responsibilities & Essential Functions:

Create a customer focused environment by greeting all visitors, answering routine questions, and maintaining a clean and professional office space Monitor office supply inventory and place orders as needed Answer office phones, process daily mail, and manage email Ensure tenant concerns are documented and monitored until issues are resolved within scope of authority Supply administrative support to the team with timely data entry, managing regular tenant communications, submitting maintenance requests, security report follow up, and other tasks as assigned Work with the team to help with marketing of properties, event planning, and other promotional activities Proactively establish and maintain effective working team relationships and provide excellent service to both internal and external customers Comply with legal requirements, including federal and local fair housing laws Other duties as assigned

Job Requirements/Specifications:

2 years of receptionist or customer service experience, 1 year telephone experience preferred Proven excellent communication skills Ability to create and maintain positive relationships with internally and externally Strong time management skills and ability to multi-task and balance conflicting priorities Ability to set up systems and remain organized Demonstrated ability to handle confidential information appropriately Proficient with MS Office (Word, Excel, Outlook)
Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Work Location: In person