Job Description

Job Overview:

We are seeking a highly skilled Front Desk Receptionist to join our dynamic team in a dental setting. As the first point of contact for patients, you will play a critical role in providing exceptional patient service, managing the front desk, and supporting the administrative team. The ideal candidate will possess a strong understanding of dental reception and be proficient in Dentrix.

Duties:

- Greet patients and visitors in a friendly and professional manner, answering their questions and addressing their concerns.

- Manage the front desk, ensuring a smooth flow of patients and efficiently handling phone calls and messages.

- Utilize dental office software, Dentrix, to update patient records, schedule appointments, and process payments.

- Maintain accurate and up-to-date medical records, ensuring compliance with HIPAA regulations.

- Provide exceptional patient service, including check-in, check-out, and handling patient inquiries.

- Handle emergency situations, including ER referrals, with professionalism and attention to detail.

- Operate office phone systems and respond to phone calls, emails, and messages in a timely and courteous manner.

- Assist with administrative tasks, such as scheduling appointments, preparing patient charts, and filing documents.

- Maintain a clean and organized front desk area, ensuring that all necessary supplies are stocked and available.

Skills:

- Experience working in a dental office reception environment.

- Proficiency in dental office software, included not limited to Dentrix.

- Excellent patient service skills, with a focus on providing a positive experience.

- Strong organizational skills, with the ability to multitask and prioritize tasks effectively.

- Familiarity with medical records and experience with confidentiality and HIPAA regulations.

- Ability to work in a fast-paced environment and handle emergency situations with professionalism.

- Experience with office phone systems and excellent communication skills.

- Knowledge of patient service principles and practices.

- Ability to maintain a clean and organized workspace.

Job Types: Full-time, Part-time

Pay: $18.00 - $24.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance
Experience:

Dental receptionist: 1 year (Required) Dentrix: 1 year (Required)
Ability to Commute:

Camas, WA 98607 (Required)
Ability to Relocate:

Camas, WA 98607: Relocate before starting work (Required)
Work Location: In person