Job Description

Overview

We are seeking a professional and organized Front Desk Receptionist to join our team. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency in office management software, and the ability to handle multiple responsibilities efficiently. Bilingual skills are a plus, as well as experience with medical or dental office environments. This position offers an opportunity to be the first point of contact for clients and visitors, contributing to a welcoming and professional atmosphere.

Duties

Greet visitors and clients warmly, providing excellent customer service at all times Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and manage calendars using Microsoft Office and Google Workspace tools Perform data entry, maintain accurate filing systems, and update records regularly Handle correspondence via email and phone, including proofreading documents for accuracy Assist with office management tasks such as supply inventory and basic bookkeeping using QuickBooks Support administrative functions including typing, document preparation, and filing Maintain a professional appearance of the reception area and ensure it remains organized and welcoming Provide customer support by addressing inquiries promptly and professionally Perform clerical duties such as photocopying, faxing, and maintaining office supplies

Requirements

Prior office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Experience with multi-line phone systems and excellent phone etiquette Ability to handle data entry accurately and efficiently with good typing skills Knowledge of QuickBooks or similar bookkeeping software is preferred Bilingual abilities are a plus to assist diverse clientele Strong communication skills both verbal and written; customer service experience is essential Office management or administrative experience in medical or dental settings is advantageous Demonstrated ability to multitask effectively while maintaining professionalism under pressure Personal assistant or medical receptionist experience is beneficial but not required Excellent organizational skills with the ability to prioritize tasks effectively
This role is integral to maintaining an efficient office environment while delivering outstanding support to clients and staff. We welcome candidates who are proactive, personable, and eager to contribute to our professional team.

Pay: $18.00 - $22.00 per hour

Expected hours: 36.0 per week

Benefits:

401(k) matching Employee discount Flexible schedule Health insurance Paid time off
Work Location: In person