Job Description

About us The Bicentennial Inn is a small locally owned business in the Heart of Buckhannon, WV. We are professional, agile and our goal is to have our guests to feel comfortable and welcome. We love the hospitality business and we hope you do too! Job Summary: The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that. Since we run a small operation with only 30 rooms, we\'re uniquely positioned to give our guests personalized attention without any of the red tape found at the larger establishments. Responsibilities: -Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests\' needs. -Make reservations or appointments for guests who want to avail themselves of local entertainment or services. -Answer guest calls and record details of each conversation for future follow-up. -Meet and exceed guests\' expectations by anticipating the services they might require and suggesting local venues. -Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we\'re prepared for them. -Report any accidents or injuries to senior management staff immediately. Job Types: Full-time, Part-time Pay: $10.00 - $11.00 per hour Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Buckhannon, WV 26201: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: One location