Job Description

Job Summary: We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor. This position plays a crucial role in ensuring exceptional guest experiences during the night shift. Responsibilities: - Greet guests in a friendly and professional manner - Check guests in and out, handling reservations and cancellations - Answer phone calls and direct inquiries to the appropriate department - Perform night audit procedures to ensure accuracy of guest accounts - Handle guest requests and resolve issues promptly and efficiently - Maintain a clean and organized front desk area - Assist with administrative duties as needed Experience: - Prior experience in hospitality management or front desk operations preferred - Proficiency in using phone systems and hotel management software - Familiarity with night audit processes is a plus - Strong customer service skills with a focus on guest services and relations - Bilingual proficiency is advantageous for interacting with diverse guests This position offers an opportunity to work in a dynamic hotel environment, providing valuable experience in guest services and front desk operations. If you are passionate about delivering exceptional service and thrive in a fast-paced setting, we invite you to apply for the Front Desk Clerk/Night Auditor role.

Job Types: Full-time, Part-time

Pay: $14.05 - $15.20 per hour

Expected hours: 10 - 30 per week

Benefits:

Employee discount Flexible schedule Free parking Paid time off Referral program
People with a criminal record are encouraged to apply

Experience:

customer service: 1 year (Required)
Shift availability:

Overnight Shift (Preferred)
Ability to Commute:

Pendleton, OR 97801 (Required)
Work Location: In person