Front Desk Agent

Southaven, MS 38671, United States

Job Description

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Days Inn By Wyndham in Southaven, MS is currently looking for a Front Desk Clerk/Night Auditor that understands the concept of exceptional hotel guest service. The Front Desk Clerk/Night Auditor is responsible for front office operations, Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% guest satisfaction. *** Must be fully flexible to work any shift. *** As a Front Desk Clerk/Night Auditor your responsibilities will include: *Greeting guests and checking them into and out of the hotel, fulfilling their requests during their stay, answering telephone inquiries with proper etiquette, making reservations, and other duties as assigned. *Maintain a high standard of professionalism when representing the hotel. *Assist with sales efforts in soliciting new business and in selling guest rooms. *Assist as needed with hotel and sales related functions. *Able to work through customer service related issues and problem solve. *Complete night audit procedures as work schedule dictate. *Ensures all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift. *Performs all other job related duties as assigned. Requirements: *Available on flexible shifts on Weekday, Weekends and Holidays. *Must be over 18 and have a valid driver\'s license. *Possess strong written and verbal communication skills as well as exceptional time management abilities. *Previous hotel front desk experience desired. *Strong computer proficiency. Job Type: Full-time Pay: $12.00 - $13.00 per hour Schedule:
  • 8 hour shift
Work Location: One location

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Job Detail

  • Job Id
    JD4255258
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Southaven, MS 38671, United States
  • Education
    Not mentioned