Front Desk Agent
Germantown, WI 53022, United States
Job Description
Country Inn & Suites by Radisson is seeking a candidate to join our Front Desk team. Flexible hours and competitive pay with opportunity for advancement. Current Shift Availability: Friday 7am - 3pm, Saturday 3pm-11pm and Sunday 3pm - 11pm Responsibilities:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients\xe2\x80\x99 complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests\xe2\x80\x99 needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- 401(k)
- Health insurance
- 8 hour shift
- Weekend availability
- Health insurance
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Job Detail
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Job IdJD4278593
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGermantown, WI 53022, United States
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EducationNot mentioned