Job Description

YWCA Northeast Kansas is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all. We provide transformative services in the areas of domestic violence, sexual assault, stalking and human trafficking, early childhood education, youth services, and leadership and inclusion initiatives.

Job Classification:

Non-Exempt, Part-Time

Work Schedule:

20-hour work week with the available shift of 12:30-5:00PM

Salary Range:

$15-$17 p/hour

Reporting Relationship:

Director of Operations

JOB SUMMARY

Reporting to the Director of Operations, the Front Desk Administrative Assistant serves as the first line of communication for all traffic that walks through YWCA Northeast Kansas, and fills a crucial role in providing excellent customer service. The Front Desk Administrative Assistant completes clerical and administrative duties to support the goals and objectives of YWCA Northeast Kansas.

RESPONSIBILITIES

Provides job-related support to all departments in the agency by doing the following:

Answers the telephone and provides information and assistance or otherwise routes callers to appropriate staff.

Checks visitors in to the building following appropriate risk management protocols.

Accepts donations, provides donor with appropriate paperwork, and maintains donations as directed.

Processes contribution acknowledgment receipts.

Serves as the point person for office supply inventory/shopping and processes daily mail.

Maintains copy room and straightens both the reception area and copy room daily.

Provides administrative support as requested and available.

Refrains from assuming any duty that is unrelated to and/or interferes with the responsibilities of the position.

Develops, promotes, and practices teamwork and open communication in all activities.

Advocates, promotes, and practices cultural sensitivity and responsiveness in day-to-day interactions.

Other duties as associated by the supervisor and CEO. The job description does not state or imply that these are the only activities to be performed by the employee holding this position.

QUALIFICATIONS

At a minimum, the Front Desk Administrative Assistant have a High School diploma or GED. In addition, the Front Desk Administrative Assistant shall have:

Proven work experience as a Receptionist, Front Office Representative, or similar role.

Excellent communication and interpersonal skills.

Customer-service oriented mindset.

Attention to detail and problem solving skills.

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

Work Environment: Office
Lifting Requirement: 25 pounds
Travel Requirements:
Minimum travel in local community.
Valid driver's license.
Transportation.
Auto insurance.
Pass various background checks.

APPLICATION PROCESS

Please submit a cover letter, resume, and three professional references to directorofoperations@ywcaneks.org. Applicants will be required to pass background checks prior to hiring.

NON DISCRIMINATION

YWCA Northeast Kansas is committed to enacting anti-racist policies, practices, and organizational structures aimed at dismantling white supremacy in all of its manifestations. The YWCA understands that racial inequities sit at the foundation of all forms of oppression. The organization strives to build an intersectional, trauma-responsive organizational culture and apply these lenses in the ways they interact with one another. They recognize that anti-racism is not an endpoint, but, rather, a continuous and iterative practice that requires collective and organizational learning, accountability, and action.

The YWCA is an equal opportunity employer that honors and values diversity and does not discriminate on the basis of race, gender identity or expression, religion, sexual orientation, or (dis)ability. We strongly encourage applications from Black, Indigenous, and People of Color, immigrants, refugees, people with (dis)abilities, gender queer, and members of LGBTQI+ communities, as well as survivors and individuals from other underrepresented and historically marginalized communities.

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 20 per week

Benefits:

Employee assistance program
People with a criminal record are encouraged to apply

Experience:

Customer service: 1 year (Preferred)
Ability to Commute:

Topeka, KS 66612 (Required)
Work Location: In person