Job Description

The Opportunity

Delaware North Gaming is searching for full-time Food and Beverage Supervisors at Southland Casino in West Memphis, Arkansas . As a Food and Beverage Supervisor, you will ensure the highest levels of service to our guests.

Minimum pay rate: $19.00 / hour
Information on our comprehensive benefits package can be found at .

We care about our team member\'s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Ensure compliance with all departmental and organizational policies and procedures.
• Maintain a safe and clean environment for guests and associates.
• Assist managers in training and development of the team and conducting associate-counseling sessions including verbal and written corrective action reports.
• Assist managers with staffing levels in accordance with established budgetary goals and business volume.
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs.
• Lead associates in the daily performance of their duties.
• Ensure work area is adequately stocked with all products and supplies needed for service.
• Collaborate with managers concerning operational deficiencies and areas in need of attention.
• Complete other duties as assigned.

Qualifications

• Minimum of 2 years\' experience in a hospitality role.
• Minimum of 1 year related supervisory experience required.
• Superior organization and guest service abilities required.
• Basic math skills including addition, subtraction, multiplication, division, fractions and percentages.
• Basic computer skills including word-processing, spreadsheets, and e-mail required.
• Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest\'s experience.

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to stand and walk for entire length of shift, including walking up and down stairs and lifting as the work duties demand.

Who We Are

Southland Casino Racing, owned and operated by Delaware North, features more than 1,500 slot machines, live blackjack, craps and roulette tables, live greyhound racing and simulcast wagering. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

At Delaware North, you\'ll love where you work, who you work with, and how your day unfolds. Whether it\'s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there\'s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North