This is a senior level position. This position typically performs activities which may include: the utilization of computer software programs to store data, retrieve stored data, analyze retrieved data, and arrange results in a format that effectively supports the organization's production activities; coordinate the use of information analysis related hardware, software and data with the organization's employees and/or the public; interface with data processing users to automate applications and/or resolve application and operating problems; help customers identify better ways to utilize the system's capabilities; estimate project costs; assure deadlines are met; negotiate common standards for data formats; assess needs for data analysis related hardware, software, and data; and make recommendations to management for improving and/or maintaining effective information analysis support for the organization. Incumbents at this level resolve complex operation and/or data processing issues and monitor system performance; make recommendations for enhancements; review systems to ensure compliance with procedures, policies, regulations; and facilitate/chair work groups, etc.
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