Financial Services Manager Detroit/toledo

Detroit, MI, United States

Job Description


As a member of the company\'s sales team, functions as primary company contact for Nissan and Infiniti dealerships within assigned district. Provides and promotes positive customer relations between the company and the dealers, while promoting financial products and resolving related dealer issues.
Contributes to building brand value and achieving enduring profitable growth.

We are currently hiring for a Dealer Relationship Manager for the Detroit/Toledo region.

Job Functions

The following job function statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The job function statements reflect expectations of the fully trained, proficient incumbent who meets all performance criteria.

1. Communicates, solicits, and promotes consumer finance (retail and lease) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company\'s products for both new and pre-owned vehicle financing.

2. Communicates, solicits, and promotes dealer lending programs (wholesale floorplan, mortgage, capital, and revolving lines of credit) to assigned dealerships. Acts as sales closer to procure new commercial credit accounts. Provides financial management advice to dealers on cost consolidation, cost saving measures, and potential improvements in financial operating efficiencies. Conducts, develops and presents competitor comparisons to promote features and benefits of the company\'s products.

3. Communicates, solicits, and promotes NESNA Assurance (vehicle service contracts, prepaid maintenance, and ancillary) products and programs to assigned dealers. Conducts, develops and presents competitor comparisons to promote features and benefits of the company\'s products.

4. Acts as a liaison between dealership and internal NMAC departments. This includes consumer credit, funding, titles, inventory control, and legal. Presents a seamless image of the company where cross-department concerns are presented. Solicits dealer feedback on the company\'s customer service performance to dealers and consumers.

5. Facilitates lease vehicle returns and assists with resolution of related problems. Administers and monitors dealer compliance with lease return policies and procedures. Solicits auction attendance by dealers and provides program support of remarketing initiatives and programs.

6. Assists in fact finding, relationship management and implementation of action plans during credit workout or asset disposal of troubled dealership loans. Assists in relationship management during closure and transfers of dealer lines of credit to alternative lenders (credit takeout). Collects unpaid billings, enforces curtailments and actively supports improvement of negative reserves. Monitors dealers\' wholesale performance and inventory control, including inventory and due diligence audits.

7. Administers contest and incentive programs for assigned territory.

8. As necessary, performs other related duties of which the above are representative.

Minimum Qualifications

The following qualification statements reflect the minimum skills and abilities required of the qualified applicant.

1. Job Knowledge and Skill:
Ability to demonstrate sales and service behaviors. Superior interpersonal and relationship management skills. Excellent presentation skills. Excellent analytical skills. Extensive knowledge of automotive financial products; including, consumer lending, commercial lending, and assurance products. Extensive knowledge of several corporate automotive sales and marketing functions; such as: financial products, contests and incentives, market representation, customer satisfaction, parts and accessories sales and service operations, and business management operations.

2. Experience:
FSM Developmental: Four or more years of progressively responsible related experience at a professional level, including two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

FSM: Six or more years of progressively responsible related experience at a professional level, including two or more years in field sales, service or dealer relationship management and two or more years in automotive credit analysis, consumer lending, commercial lending, and/or assurance products. Additional experience in automotive finance or automotive sales and marketing preferred.

3. Supervisory Experience:
Previous experience providing on-the-job training to new employees preferred, but had no other formal supervisory responsibilities.

4. Education:
Bachelor\xe2\x80\x99s degree in a related discipline.

5. Computer Skills:
Working knowledge of word processing, spreadsheet, presentation, and other applications to produce necessary reporting and presentations.

Physical Requirements

The physical requirements described below are representative of those an employee must normally meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential job functions.

1. Travel:
More than 50% day and overnight travel.

Position requires residence within assigned district.

Nissan is committed to a drug-free workplace. All employment is contingent upon successful completion of a drug screen for roles based in the United States and background screening for all positions.

All of us at Nissan \xe2\x80\x93 regardless of functional area or expertise \xe2\x80\x93 share a passion to design, manufacture, and sell high-performance vehicles. It is Nissan\xe2\x80\x99s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

**Visa sponsorship for this position is not available at this time.**

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base.

Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees \xe2\x80\x93 with shared characteristics or interests \xe2\x80\x93 build allies, and foster a company culture where all employees feel supported and included.

Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products.

Join us as we carry our commitment to diversity and inclusion into the future.

Aurora Illinois United States of America

Nissan

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Job Detail

  • Job Id
    JD4257847
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Detroit, MI, United States
  • Education
    Not mentioned