Job Description

Powering Innovation, Delivering Excellence: Leading the Future of Critical Power Solutions!

MEPPI's Service Center Division (SCD) is seeking a skilled

Field Service Technician - IT Cooling

to provide service, troubleshooting, and repair for IT Cooling and electro-mechanical equipment. In this role, you'll combine technical expertise with customer-facing service--performing installations, maintenance, and emergency support while ensuring reliable, high-quality performance of mission-critical cooling systems.


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What You'll Do:

Deliver On-Site Expertise:

Perform start-up services, preventative and remedial maintenance, field modifications, and testing of IT Cooling systems.

Troubleshoot with Precision:

Diagnose and repair refrigeration and electro-mechanical equipment using schematics, mechanical drawings, troubleshooting guides, and advanced test equipment.

Master Refrigerant Systems:

Handle refrigerant-related repairs, including leak detection, reclamation, evacuation, and charging of R410A.

Tackle HVAC Challenges:

Evaluate, troubleshoot, and repair HVAC electrical systems, controls, and related engineering products.

Perform Refrigerant Tasks:

Reclaim, measure, charge, pressure test, and evacuate HVAC units to keep systems running efficiently.

Be the Customer's Go-To Resource:

Provide technical support to internal teams, third-party service organizations, and end users.

Test & Inspect:

Analyze returned products and components to identify defects or determine operational status.

Stay Ready for Emergencies:

Provide on-call field service and technical support to keep customer operations protected.

Document Everything:

Maintain accurate service records, prepare installation and testing reports, and ensure clear communication with customers.

Support Projects:

Assist with field service and installation support for power equipment projects when needed.

Operate Professionally:

Submit timely, accurate expense reports and uphold company policies while representing the Division positively with customers, suppliers, and internal teams.
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What You Bring:

Education & Experience:

Associate's degree in HVAC, Electrical, Electronics, or a related field, plus 2-5 years of hands-on experience troubleshooting and repairing HVAC systems--or equivalent education and experience.

Technical Certification:

EPA Section 608 certification required.

HVAC Knowledge:

Intermediate-level knowledge of HVAC systems, gained through experience or technical coursework.

Technical Expertise:

Advanced proficiency with mechanical and electronic test equipment; ability to read technical drawings, blueprints, schematics, and bills of material.

Problem-Solving:

Advanced analytical skills with the ability to troubleshoot complex system issues.

Communication Skills:

Strong interpersonal and customer-facing communication abilities to build trust and deliver solutions.

Technology Proficiency:

Intermediate computer skills, including Microsoft Office, timekeeping, and expense reporting systems.
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What's in It for You?

Competitive Compensation:

Salary based on experience, with opportunities for advancement.

Comprehensive Health Coverage:

MEPPI covers 90% of medical, dental, and vision premiums.

Retirement Benefits:

401(k) plan with up to 4% company match.

Work-Life Balance:

Vacation begins accruing after 90 days, plus 12 paid holidays annually.

Career Development:

Access to training programs, certifications, and tuition assistance to keep your skills sharp.

Employee Perks:

Profit sharing and exclusive discounts on MEPPI products and services.
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Why MEPPI?

At MEPPI, you'll play a key role in keeping critical IT cooling systems operational for customers who depend on them every day. As a U.S. affiliate of Mitsubishi Electric, we're a leader in energy and transportation solutions--and we're committed to building a collaborative, innovative environment where your skills make a real impact.

About Us:

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets.

Equal Opportunity Employer:

We welcome applicants from all backgrounds and are committed to fostering an inclusive workplace.

Notice to Agencies and Search Firms:

MEPPI does not accept unsolicited resumes. Resumes submitted without a signed agreement will be considered company property.