Job Description

Date Posted: 2023-04-12 Country: United States of America Location: HMA99: Field Office - MA Remote Location, Remote City, MA, 01983 USA Position Role Type: Remote We at ISR & Space Systems are world leaders in high altitude electro-optical sensors, employed by the U.S. and foreign military in time critical intelligence, surveillance and reconnaissance operations. Our passion for supporting the Warfighters and their mission demands excellence in everything we do, from the talent we recruit to the highly-engineered systems we deliver. We value people, integrity, ideas and performance. This position offers travel to diverse customer base, job satisfaction of maintaining complex equipment an exciting opportunity to work at a craftsman level on high precision productions, in a team-based environment where staff are provided opportunities to broaden their skills.
Candidate will act as a Field Service Representative. Candidate will provide technical support and require a relocation to international customer sites.

• Supporting complex company equipment and testing such as EMI/EMC, flight testing, and final acceptance testing.
• Technical training for customers will be a requirement using approved company training materials.
• Potential extended travel to international and domestic customer sites to support activities including fill in for other FSR\xe2\x80\x99s.
• On-site installation, repair, maintenance and test activities directly supporting our customer base.
• Must be able to read and interpret schematic diagrams, system data flow charts, and technical descriptions of the systems.
• Must be able to effectively use general and specialized test equipment to check-out and troubleshoot systems.
• Must be an excellent problem solver and capable of providing viable courses of action to the customer based on timely assessment and analysis.
• Must possess excellent communication and interpersonal skills.
• Provide technical training to customers based on current developed course materials.
• Work on flight line, aircraft and ground support equipment at customer sites.
• Performs other administrative duties associated with the job, including but not limited to electronic expense reports, daily time cards, Field Service Reports.
• Support all system customer equipment including ground station computer network operation and maintenance at various customer locations.

Basic Qualifications:

• Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience
• 4-7+ years experience in maintaining/test of complex electro-optical systems and computer networks.
• Capable of operating test equipment (oscilloscope, multimeter, RF Analyzers).
• Must be able to function with minimal supervision
• Ability to lift and move equipment up to 55 pounds.
• Must be able to meet medical and physical fitness requirements to enter into and maintain deployment in accordance with customer requirements.
• Must communicate effectively with internal and external customers both verbally and in writing.
• Ability to multi-task and complete high volumes of work.
• Able to travel internationally and domestically. (Up to 70% travel international or domestic on short notice to support assignment).
• Ability to work extended hours including evenings, weekends, holidays and participate in on-call duties.
• Ability to obtain and maintain a US passport.
• Ability to obtain a security clearance required.
• Must be US Citizen

Preferred Qualifications:

• Military background with deployment experience preferred.
• Must be willing and able to work in various environmental conditions.
• Proficiency with Microsoft Office applications and data entry skills.
• Experience in system administration, monitoring and troubleshooting networks is desired.
• UNIX/Linux system administration and scripting experience are desired.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers\xe2\x80\x99 toughest challenges and to meet the demands of a rapidly evolving global market. Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions \xe2\x80\x94 whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you\xe2\x80\x99ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. Collins Aerospace Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. WE ARE REDEFINING AEROSPACE.

• Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world \xe2\x80\x93 and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits package includes:

• Medical, dental, and vision insurance
• Three weeks of vacation for newly hired employees
• Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
• Tuition reimbursement program
• Student Loan Repayment Program
• Life insurance and disability coverage
• Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Ovia Health, fertility, and family planning
• Adoption Assistance
• Autism Benefit
• Employee Assistance Plan, including up to 10 free counseling sessions
• Healthy You Incentives, wellness rewards program
• Doctor on Demand, virtual doctor visits
• Bright Horizons, child and elder care services
• Teladoc Medical Experts, second opinion program
• And more!

Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all U.S. positions require a background check, which may include a drug screen. Note:

• Background check and drug screen required (every external new hire in the U.S.)
• Drug Screen only performed on re-hires who have been gone for more than 1 year

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form \xe2\x80\x93 with our customers and with each other - propel us all higher, again and again.
Apply now and be part of the team that\xe2\x80\x99s redefining aerospace, every day. The salary range for this role is 94,000 USD - 196,000 USD; however, Raytheon Technologies considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate\xe2\x80\x99s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company\xe2\x80\x99s performance. Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Privacy Policy and Terms: Click on this link to read the Policy and Terms