Job Description

Sycamore Animal Hospital is an AHAA accredited, full-service, companion animal hospital located in DeKalb County, Illinois. We are looking for an energetic, motivated team member with excellent client service skills. Duties will primarily include professional management of multi-client/multi-patient waiting room scenarios, while professionally handling multi-line phone calls, scheduling appointments, filing, handling financial transactions daily and taking clear and precise messages. You must be able to maintain excellent lines of communication between clients and hospital staff, and can work independently or with a team.

Candidate must also be willing to assist with holding animals (when needed), document medical records, be excited about learning and adapt easily to a changing environment. A great candidate is one with a happy, helpful personality, punctual, well-organized, reliable and have a true desire to grow with our staff and loyal clients.

Our hospital provides paid vacation time, sick time, medical insurance and profit sharing.

Working both morning and evening shifts, and a minimum of two Saturdays a month is required.

Job Type: Part-time

While under the supervision of the practice manager, a veterinary receptionist must be able to effectively and accurately perform the following duties that include but are not limited to:

Reception Skills

Provide client care for scheduling appointments, taking payments and checking in clients. Answer the phones in a courteous and informative way. Cleaning and Maintenance. Assist in all daily duties for clinic care.

Veterinary Care

Maintain excellent client communication. Record all pertinent medical, client and case related information in the patient record accurately with appropriate grammar, terms and accurate information. Review medical records, estimates or discharge instructions with clients. May be asked to assist with veterinary assistant duties, such as restraint, and record keeping.

Facility Care

Participate in any special cleaning duties. Perform equipment maintenance as directed. Delegate additional cleaning duties as necessary during slow times in the absence of a supervisor. Identify areas or items needing additional attention.

Computer Skills

To perform this job successfully it will be necessary to become proficient in the use of the practice management software.

Special Working Conditions

Ability to stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds, and over 50 pounds with a co-worker. Endure sitting, standing and walking on hard floor surfaces for extended periods Ability to be confident around pets. Able to work in noisy work conditions with sounds from animals and equipment that can be moderately high. Requires sufficient ambulatory skills in order to perform duties while in a hospital environment. Fluent in the written and verbal skills necessary to perform successfully the essential functions, duties, and responsibilities of the position. Must be able to exchange accurate information with all clients and team members.
Apply today for immediate consideration!

Sycamore Animal Hospital is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Part-time

Pay: $15.00 - $18.00 per hour

Expected hours: No less than 15 per week

Benefits:

Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Experience:

Veterinary Reception: 1 year (Required)
Ability to Commute:

Sycamore, IL 60178 (Required)
Work Location: In person