Executive Assistant / Operations Manager

Newark, DE, US, United States

Job Description

Right-Hand to the CEO

About Us



We're a small business where everyone rolls up their sleeves and makes things happen. No two days are the same, and we're looking for a versatile, proactive right-hand person to partner directly with our CEO and keep the engine running smoothly.

The Role



You'll be the CEO's trusted ally and the operational glue that holds everything together. This is a true "wear many hats" position in a fast-paced small business environment. You'll juggle multiple priorities, jump into whatever needs attention, and help us scale without adding layers of bureaucracy.

Key Responsibilities:



Right-Hand to the CEO



Manage the CEO's calendar, travel, inbox, and action items. Prepare meeting agendas, take notes, and follow up on deliverables. Act as a gatekeeper while staying approachable and collaborative.

Recruiting & People Operations



Write and post job descriptions, screen resumes, schedule interviews, and conduct initial phone screens. Coordinate onboarding (equipment, paperwork, intros). Help maintain culture and morale in a small team (team lunches, birthdays, etc.).

Customer Service & Sales



Be the friendly, solution-oriented voice for customer inquiries. Retail sales person when needed or during holidays/events. Resolve issues quickly or escalate with clear context. Track customer feedback and flag trends to the CEO. Follow up on warm leads, schedule demos/calls for the CEO.

Marketing & Content



Manage social media posting calendar and basic content creation (Canva graphics, short captions, email newsletters). Update website copy, landing pages, and product listings. Coordinate photoshoots, swag orders, and event materials.

General Operations



Oversee office management (supplies, cleaning, repairs). Handle light bookkeeping (categorize expenses in QuickBooks, scan receipts). Research tools, vendors, or solutions as new needs arise. Jump into ad-hoc projects: planning the company retreat, setting up a new tool, organizing files--whatever moves the needle.

Qualifications:



3+ years in an administrative, operations, recruiting, customer support, or marketing role (start-up or small-business experience is a big plus). Exceptional organizer who thrives when juggling multiple projects and deadlines. Proactive problem-solver; you spot what needs doing before being asked. Excellent written and verbal communication--polished with customers, direct with teammates. Tech-savvy: comfortable with G Suite, CRMs (HubSpot, Pipedrive, etc.), Canva, QuickBooks, LinkedIn Recruiter, etc. (we'll train on our specific stack). Positive energy, no-ego attitude and a sense of humor--essential for a small team! Able to work mostly in-office and occasionally outside regular hours for events or urgent needs.

Why you'll love it here


We are dedicated to fostering an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in our supportive culture that values teamwork, innovation, and growth.

Job Type: Part-time

Pay: From $18.00 per hour

Expected hours: 25 - 35 per week

Work Location: In person

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Job Detail

  • Job Id
    JD5989341
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    USD
  • Employment Status
    Permanent
  • Job Location
    Newark, DE, US, United States
  • Education
    Not mentioned