Job Description

Job Title Executive Administrative Aide (Children, Youth, and Family Services, Office of Eligibility and Support Services), Grade N17
Location Silver Spring, MD, US
Organization Name Department of Health and Human Services
Medical Exam Medical History
Background Investigation No
Financial Disclosure No


Closing Date: August 23, 2023

Montgomery County is located adjacent to Washington, DC and with over one million residents, is the most populous County in the State of Maryland. The County is also the most diverse County in the State and ranks among the top ten most diverse Counties in the nation. Montgomery County contains many major U.S. government offices, scientific research and learning centers, and business campuses.

The Department of Health and Human Services is responsible for delivery of the County\'s public health and human services that the needs of our community\'s most vulnerable children, adults and seniors. The Department provides services through more than 120 programs at more than 20 locations. With 2,000 employees, the Department of Health and Human Services is the largest County Department.

As a department, we believe health and wellness of the county can only be achieved by ensuring that every resident has fair opportunities to reach their fullest potential. This means access to quality housing, transportation, education, employment, health care, human services, safe neighborhoods and healthy food. HHS\' provides critical services for residents who face a variety of obstacles in achieving their full potential. HHS plays an essential role in building a healthy and strong community.

If you are interested in working for the Montgomery County Department of Health and Human Services, we invite qualified candidates to apply for our Executive Administrative Aide, Office of Eligibility and Support Services position.

About the Position:

This position is located in the Department\'s Office of Eligibility and Support Services (OESS).

The Office of Eligibility and Support Services (OESS) serves low-income families and individuals facing significant challenges in meeting basic needs including food, medical coverage, and childcare. OESS determines eligibility for Temporary Cash Assistance (TCA); Temporary Disability Assistance Program (TDAP); Refugee Cash Assistance; Supplemental Nutrition Assistance Program (SNAP- formerly known as Food Stamps); Medical Assistance for the Aged, Blind, and Disabled (including long-term care); and the Affordable Care Act which includes Community Medical Assistance, Maryland Children\'s Health Program, Medical Assistance for Families and Children, and Refugee Medical Assistance.

OESS provides these services on behalf of the State of Maryland Department of Health and Human Services. In addition, OESS determines eligibility for the County\'s healthcare for the uninsured services (Maternity Partnership, Care for Kids, Senior Dental Program, and Montgomery Cares).

The Executive Administrative Aide serves as the first line supervisor of over six (6) Administrative Support staff overseeing support services for Income Supports including reception for co-located programs. This position is an integral part of the OESS office management team.

• Plans, assigns, schedules, supervises, and reviews the work of subordinate office support staff.
• Develops, modifies, and monitors office procedures.
• Participates in and makes recommendations on a variety of personnel actions, including employee selection, promotion, performance appraisals and disciplinary measures. Orders office supplies and monitors supply budget.
• Responsible for validating payments for temporary/contractual staff.
• Monitors EBT program.

The anticipated salary range for this position is $52,453 (minimum) - $82,436 (maximum)
Additional Employment Information

OHR reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position/IRC.

Montgomery County Government is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Human Resources via email to . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.

Montgomery County Government also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, please refer to the Careers webpage on .

All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills and abilities required to minimally perform the job. The applicant\'s responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on Eligible List as a "Lateral Transfer" candidate and may be considered for interview.

If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.

Montgomery County Ethics Law: Except as provided by law or regulation, the County\'s "Public Employees" (which does not include employees of the Sheriff\'s office) are subject to the County\'s ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at . Additional information about outside employment can be obtained from the website.
Minimum Qualifications

Experience: Five (5) or more years of administrative aide experience.

Education: Graduation from high school or High School Certificate of completion recognized in the State of Maryland.

Equivalency: An equivalent combination of experience and education may be substituted.
Preferred Criteria

There is no Preferred Criteria. All applicants will be reviewed by OHR for minimum qualifications. Those applicants who meet minimum qualifications will be rated Qualified, placed on the Eligible List, and may be considered for an interview.

Preference for interviews will be given to applicants with experience in the following:

• Knowledge of E&E, SVES, MMIS or a similar eligibility system
• Knowledge of Income Support program policies and procedures
• Knowledge of and experience in all facets of Microsoft Office (Word, Outlook, Excel, PowerPoint)
• Knowledge Income Supports Programs
• Customer service experience dealing with diverse situations and contacts
• Experience directing employees and meeting customer needs, including experience in team building, preparing statistical and narrative reports on unit operations to monitor unit performance and to keep departmental management informed regarding unit productivity

Minimum Salary
Maximum Salary
Currency USD

READY TO APPLY? Visit and follow the instructions.

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Montgomery County Maryland Government