Job Description

Summary
The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director of Engineering, the Supervisor will assume the hotel's operating aspects for the Engineering department.

General Requirements

• Must effectively communicate verbally and written with all employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.

Provides administrative support to the department, including but not limited to ordering supplies, submitting and tracking purchase orders, communicating with vendors regarding pending invoices, scheduling, and providing oversight and coordination with scheduled PMs ( preventive maintenance) for guestrooms and hotel equipment.
Demonstrates reliability through consistent attendance, punctuality, follow-through on tasks, and meeting deadlines. Attend all hotel required meetings and training. * Maintain regular attendance in compliance with the hotel's standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, including wearing the proper uniform and nametag.
• Comply with the hotel's standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc., from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel-related areas.
• Must be able to maintain the confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.

Fundamental Requirements:

• Continued engagement with technical and mechanical training and certifications.
• Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
• Ensure that the hotel complies with all local, state, and federal laws.
• Ensure that all emergency and life safety equipment and systems are inspected, tested, and certified per hotel standards or authority having jurisdiction.
• Supervise the Engineers and ensure they are adequately trained in the customer service program, standard operating procedures, and loss prevention standards.
• Review guest reviews to ensure that problems are identified and corrected promptly.
• Ensure compliance with the Americans with Disabilities Act (ADA).
• Assist as necessary with special projects and renovations.
• Repair and program hotel electronic lock system.
• Assist in scheduling preventive maintenance tasks.

Additional Job Information/Anticipated
Pay Range
Pay range $30.00-35.00 per hour. The base pay offered may vary based on various factors, including but not limited to job-related knowledge, skills, and specific/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Skills Required