Job Description

Apple is seeking an engineering program manager to lead the critical programs for the iDEE (iCloud Data & Efficiency Engineering) portfolio as part of the Apple Services Engineering (ASE) organization. We are looking for passionate, motivated individuals that want to contribute to the extraordinary services and products we offer at Apple.



Your work will focus on services, features, reliability, availability, scalability, and security while also defining and implementing standard processes that improve our operational efficiency. You will partner with teams whose mission is to build, maintain, and improve the platform and product layer of Apple's most critical cloud services. Autonomously lead multiple projects and tracks of works of varying scale and complexity with cross-functional and geographically dispersed development teams with only consultative direction from leadership.

Description

Contains strong analytical and communication skills in order to lead business requirements across all levels of the organization. Ensure clarity and establish expectations for services requested while developing and executing processes, frameworks, metrics, project plans, defining scope, schedule, deliverables and resources. You will prioritize team activities and drive resolution of issues across all areas of the projects and programs while communicating strategic direction, status and issues to teams, leadership updates and regular partner alignment discussions. You will advise and carry out risk assessment and mitigation plans as needed. Execution is critical so you can drive maturity in programs while continuously working to improve the software development lifecycle process within the org. You must have a successful track record of being a great partner as you will represent the iDEE teams with other internal and external organizations within Apple.","responsibilities":" Drive and ship large, multi-functional programs and features for iCloud



Lead all aspects of multiple concurrent features including scope, requirements, timelines, and resource allocation



Foster collaboration across a broad team of XF partners to formulate roadmap and manage intake of new feature asks. Help set the strategy and communicate status and issues to stakeholders at all levels.



Bring clarity by creating plans, driving the team to execute on those plans, setting goals and expectations, and removing roadblocks.



Influence and build relationships with team members in all functional areas and levels of the organization-engineering, business, product, legal, marketing, design, and leadership.

Preferred Qualifications

Familiarity with data engineering and science projects



Experience in software program or project management in the areas of operational and/or business insights



Projects or programs related to operational efficiencies and cost savings

Minimum Qualifications

5+ years of technical project and/or program management experience.



Experienced with software & server delivery, reliability, privacy and other workflows as part of Software Delivery Lifecycle (SDLC).



Collaborative engagement and technical empathy for engineers



Experience as a project lead, able to focus and simplify, balancing the details with goals, priorities, and trade-offs in mind



Shown ability to meet deadlines and schedule constraints; working effectively with and influence multiple collaborators across a highly-matrixed, multi-functional organization



Ability to filter and distill relevant information for the right audience with strong presentation skills both in person and in multi-location meetings



Proven record in defining processes, key metrics and executing on them



Leadership and conflict resolution skills



Outstanding written and verbal communication skills



Able to think critically and creatively, identify risks and drive the execution across multiple teams to remediate them



Sound technical foundation and highly motivated self starter.



Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .