Job Description

The Apple Services Engineering (ASE) is an exciting & dynamic organization with customers in 155 countries, producing innovative products in a fast-growing marketplace for music, movies, TV shows, books - and, of course, apps.



This is a hands-on position where you will be involved in requirements analysis, functional and technical design discussions, testing, proof-of-concept, working with partners, and more. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have to have more. You take responsibility; you feel a personal stake in the products you ship; you communicate responsibilities and scope clearly; you value integrity; you know how things work; you work for the success of the entire team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom & judgement; you keep your eye on the ball; you build strong relationships; you are constantly looking to improve yourself and your team; you're prescient; and you have shipped products which millions of customers have used.

Description

Drive and ship large, multi-functional programs and feature areas


Lead all aspects of multiple concurrent features including scope, requirements, timelines, and prioritization


Day-to-day will include program managing, execution, risk assessments, in order to meet the overall program goals


Foster collaboration across a broad team of cross-functional partners to formulate roadmap and manage intake pipeline


Play an active role in improving how capabilities are built in the Apple Services Engineering organization


Help set the strategy and communicate status and issues to stakeholders at all levels


Collaborate with Design, Engineering, Data Science, QA, Legal, Finance, Privacy, Anti-Fraud, Business Operations and other organizations to develop and improve Apple Services Engineering's suite of features

Preferred Qualifications

Experience to execute cross-functional and cross-organization project management - ability to work across diverse teams, navigate organizational landscape, build relationships and drive project delivery



Ability to understand and extract action plans from complex technical discussions & translate into succinct messaging for multi-functional and executive status reporting



Built global products by collaborating across Product, Engineering, Data Sciences, Analytics, Design and other key partners



Consistent track record of shipping complex customer-facing and backend engineering projects under demanding timelines



Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)



Best-in-class communication and presentation skills (written & verbal) to all levels of an organization



Be able to work with ambiguity, organize & create order

Minimum Qualifications

5+ years of program management experience, including experience taking features through the complete software development life cycle



Strong technical proficiency - Machine Learning experience



Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .