Emergency Communications Director

Bend, OR, US, United States

Job Description

Location:

Blaine County, Idaho

Department:

Emergency Communications

Employment Type:

Full Time (40hrs/week) Exempt

Application Deadline:

Open until filled

Apply Online:

https://www.co.blaine.id.us/FormCenter/Administrative-Services-16/Emergency-Communications-Officer-Applica-79

Lead Emergency Response in One of Idaho's Most Scenic Counties:



Blaine County is seeking a visionary and experienced Emergency Communications Director to lead our 911 Public Safety Answering Point (PSAP) and communication operations. This is a unique opportunity to have a direct impact on public safety and emergency services across the county, working with police, fire, EMS, and local government.

About the Role:

You will

Oversee

the daily operations of our emergency communications center.

Lead

a team of professionals ensuring 24/7 emergency dispatch services.

Collaborate

with local agencies, regional partners, and elected officials.

Guide

strategic planning, policy development, and major technical upgrades.

Manage

department budgets, contracts, grants, and capital improvements.

Key Responsibilities:

This role combines leadership, technology, and public safety strategy.

Manage staffing, supervision, accreditation, and department performance. Oversee operations of CAD, RMS, radio, and telephony systems. Chair the technical advisory committee and lead interagency coordination. Develop short- and long-term strategic plans. Pursue and manage state/federal grants and large-scale equipment projects. Create and maintain policies, COOP plans, training programs, and SOPs. Ensure compliance with CJIS, FCC, NFPA, and State 911 guidelines.

What We Are Looking For



Minimum Requirements:

Bachelor's degree in Public Administration, Criminal Justice, or related field (Master's Preferred). 5-7 years of experience in emergency communications or PSAP management. Strong knowledge of 911 operations, CAD systems, radio technologies, and emergency dispatch protocols. Experience managing personnel, budgets, and multi-agency coordination. Any equivalent combination of education, experience, and training which demonstrates the knowledge and abilities necessary to perform the work will be considered.
Certifications (or ability to obtain within specified timelines):

Emergency Number Professional (ENP) APCO Public Safety Telecommunicator & Supervisor Idaho POST Basic/Intermediate Accreditation or certification in dispatch protocols is a plus

Our Ideal Candidate Has:



Leadership experience in a consolidated PSAP. Strong project management and conflict resolution skills. Knowledge of NFA 1221/1061, CJIS, UCR and digital trunked radio systems. A commitment to public services, operational excellence, and innovation.

Why Join Us?



Impact:

Directly support the safety and well-being of our residents and first responders.

Leadership:

Shape the direction of a high-performing communications center.

Growth:

Oversee modernization efforts, major capital improvements, and strategic planning.

Location:

Work in beautiful Blaine County- home to Sun Valley, outdoor recreation, and vibrant communities.

How to Apply:



Submit your application, resume, and cover letter online through our

Emergency Communications Officer Application for Employment

on the Human Resources page of our website (https://www.co.blaine.id.us/243/Human-Resources).

For questions, contact Blaine County Human Resources at hr@co.blaine.id.us

Blaine County is an Equal Opportunity Employer.

Job Type: Full-time

Base Pay: $107,533.00 - $121,500.00 per year

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Relocation assistance Retirement plan Vision insurance
Work Location: In person

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Job Detail

  • Job Id
    JD5889890
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    107533.0 121500.0 USD
  • Employment Status
    Permanent
  • Job Location
    Bend, OR, US, United States
  • Education
    Not mentioned