Job Description

SUMMARY:


AutoZone Guards are responsible for the security of assigned AutoZone facilities, company employees, visitors and Company assets.

KEY RESPONSIBLITIES:

• Monitor entrances and exits to prevent unauthorized entry onto premises and into facility
• Develop and maintain professional relations with AutoZoners and visitors and ensures appropriate courtesy to everyone
• Ensure optimal levels of communication with AutoZoners and visitors and properly document required information
• Interacts with over-the-road drivers and AutoZone drivers
• Answers phones and directs incoming calls
• Utilizes current warehouse systems to check in and stage incoming freight
• Documents visitors to facility and issues parking permits to visitors and temporary employees
• Ensures compliance with security and safety procedures
• Performs other duties as assigned

SUPERVISORY RESPONSIBLITILTIES: This position has no supervisory responsibilities EDUCATION AND/OR EXPERIENCE
REQUIRED:

• Willing to work any days/nights and hours as needed to include weekends and holidays, and unforeseen extended shifts
• Ability to perform successfully in an unsupervised environment
• Good telephone, verbal and written communication and comprehension skills
• Good people skills
• Dependable and prompt

PHYSICAL DEMANDS

• Ability to lift up to 30 lbs. while pushing, pulling, lifting, bending and stooping and using lifting techniques and move loads
• Ability to work in a fast-paced environment
• Ability to work required overtime
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust and focus
• Ability to work in a Safety Sensitive environment while in the DC (operation of PIE / heavy PIE traffic throughout the distribution center); moving conveyors, heights; maintain awareness of surroundings at all times and quick reaction time to hazardous conditions are necessary
• Typical physical demands are required to perform the work, such as some walking, standing, bending, or carrying of light items

CORE COMPETENCIES

• Puts Customers First

• Provides WOW! Customer service every time, every where
• Understands customer needs and solves their problem
• Shows sense of urgency in correctly meeting customer needs

• Team Player

• Is a reliable and supportive team member
• Values the ideas and opinions of others
• Gives recognition for good work
• Builds strong relationships with others
• Resolves conflict effectively
• Steps in and assumes leadership roles when needed

• Communicates Effectively

• Communicates in a clear, straightforward, respectful way
• Demonstrates effective listening skills
• Listens and assumes positive intent
• Shares information in a timely manner

• Results the Right Way

• Does what it takes to do the job right (WITTDTJR)
• Is accountable, takes ownership and meets commitments
• Prioritizes well, plans and executes in a manner of high integrity and ethics
• Makes decisions based on what is best for AutoZone

• Development Focused

• Asks for and embraces feedback
• Owns professional development
• Provides feedback and ideas to develop others

• Embraces Change

• Understands and is open to change
• Looks for ways to improve our processes, services and products while maintaining our culture of thrift
• Encourages innovative thinking