Job Description

The City of East Cleveland

14340 EUCLID AVE., EAST CLEVELAND, OHIO 44112 o PHONE (216) 681-2208 FAX (216) 681-2650

Title: Dispatcher/Telecommunications Officer

Division/Department: Police

Reports To: Officer in Charge

Date posted: 11/2/2025

FLSA Status: Non-Exempt

Salary: $21.00/hr.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements,

General Summary:

Works under the general supervision of the Officer-in-Charge and the Senior Dispatcher. The position of Telecommunications is often a demanding and stressful situation. Even though the individual is removed from the actual presence of the "street" environment, there are demands from the calls received for service, office demands and the responsibility for the safety of the officers and citizens, which must be understood. Individuals must always maintain professional courtesy.

Essential Job Functions:

Responsible for transmitting and receiving radio calls.

Receiving incoming telephone complaints, recording the radio and telephone calls.

Entering and retrieving data from LEADS, NCIC and TAC system

Responsible for the dispatch of police vehicles to assignments, assisting the jailer in

searching and booking inmates when applicable.

Qualifications:

High School graduate or equivalent (GED).

Clerical skills are a must.

Possess good communication skills.

Must become CRIS and LEADS certified by successfully passing an examination.

Ability to deal effectively with police and civilian personnel.

Must be able to work with little supervision and be able to make decisions.

Equipment Used:

Standard Office Machines

Lateek R. Shabazz

Mayor

PHYSICAL DEMANDS SEDENTARY

Lifting Tasks

Position Tasks

Floor to waist

10 pounds

Neck non-neural

N/A

Waist to shoulder

10 pounds

Stationary

Constant

Overhead

10 pounds

Overhead Reaching

Occasional

Pushing

10 pounds

Horizontal Reaching

Occasional

Pulling

10 pounds

Squatting, Stopping, Bending or Position

Occasional

self (to)

2-handed carry

10 pounds

Kneeling

N/A

1-handed carry

10 pounds

Lying

N/A

10 pounds

Crawling

N/A

Upper Extremity

Endurance

Forceful Gripping

Occasional

Traverse

Occasional

Forceful pinching

Occasional

Ascend/Descend

Occasional

Handling

Frequent

Ladder Work

N/A

Manipulating

Frequent

Balancing

N/A

Reasonable accommodation to a known disability will be made on a case-by-case basis and may include restructuring jobs,

modifying work schedules, making use of modified assistive equipment, using reader or interpreters, making facilities

accessible or similar accommodations that will not impose an undue hardship on the City of East Cleveland.

WORK ENVIRONMENT OFFICE

The employee may be exposed to and work in a multi-stimuli office environment with open doors, equipment

noise, with frequent interruptions by employees. Works indoors in a temperature-controlled environment.

www.eastcleveland.org

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: No more than 40 per week

Work Location: In person