Are you a positive, incredibly organized person that loves helping people? We may have your dream job! We are seeking a full-time dispatcher who is motivated, energetic and can accurately solve customers\' problems while utilizing company policies. This position requires effective time management, strong communication skills, the ability to deal with multiple customer issues simultaneously and manage our dispatch board efficiently. Our ideal candidate will be experienced in dispatching, enjoy helping customers and technicians, handle stress in a calm manner, be committed to their work, and is a team player who will work as an active member of our team. We are willing to train the right person for the position (pay would be less per hour). Responsibilities:
Manage all appointments and our dispatch board
Regular communication throughout the day with our technicians
Extremely organized and thorough
Adhere to company rules and regulations
Listen to and resolve customer issues
Know the importance of solving customer problems
Participate in after-hours on-call rotation with other office staff
Helpful Skills to Have:
Experienced with CRM software, Service Titan
Flat Rate experience
Heating, AC, or Plumbing background
Who Are We? Dog House is a family-owned and operated residential, heating, air conditioning & plumbing company located in Brunswick and founded in 2010. We serve the southern and midcoast areas of Maine. We believe deeply in treating our customers right, providing over-the-top service, working as a team, and educating customers about the most efficient equipment options to help the environment. Benefits you will enjoy working with us:
Health Insurance
Dental & Vision insurance insurance
On-call stand-by pay
16 hours PTO after 90 days
80 hours PTO after 1 year
Sick time (prorated)
11 paid Holidays (including your birthday!)
3% match IRA after 90 days
Daily Bonus opportunities
Employee Referral bonuses
Paid training opportunities
Company outings
After-hours standby pay
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.