Job Description

Topeka Metro offers an excellent benefit package including free employee health insurance, paid- time-off (PTO), paid holidays, and KPERS retirement.

The full-time shift for this position is M-F 8:00 am - 4:00 pm with starting pay of $16.39/hour. Applicants must satisfactorily pass a background check and pre-employment drug screen.

General Purpose:

Assist in the daily operation of transit services by scheduling, assigning, and dispatching bus operators. Communicate and work effectively with bus operators, supervisors, scheduling, maintenance and necessary staff to ensure service reliability and resolve operational issues. Coordinate radio traffic. Answer incoming phone calls from the public and enter ride requests accurately for paratransit service and MOD. Report service data and prepare required reports.
Minimum Qualifications:

Ability to project a positive courteous, patient, and helpful customer service attitude when dealing with co-workers and customers. Ability to multitask and maintain attention to detail, sometimes in stressful or adversarial situations. Excellent oral, written, and personable telephone and radio communication skills. Ability to analyze critical situations and make prompt and effective decisions. Excellent knowledge of Topeka streets and locations. Ability to read and understand maps and directions. Experience using MS Excel, Word, and Outlook with the ability to learn scheduling software and other technology as needed. Previous dispatch or customer service preferred. Ability to work various shifts and overtime when coverage is needed. Bilingual in English/Spanish is highly desirable. HS diploma/GED.
Download an application & characteristic survey at www.topekametro.org under the Careers tab and submit by mail, e-mail, or in person. Applications can also be picked up at one of our locations:

resumes@topekametro.org

Topeka Metro Admin. Office 201 N. Kansas Ave. Topeka, KS 66603

Quincy Street Station 820 S.E. Quincy St. Topeka, KS 66612

Applications will be accepted the position is filled. Drug Free Workplace and EOE.

Job Type: Full-time

Pay: From $16.39 per hour

Expected hours: 40 per week

Benefits:

Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Vision insurance
Work Location: In person