Job Description

Title: Director of Communications
Location: Houston, Texas (Hybrid)
Type: Direct Hire
Salary: Depends on Experience
Summary:
The Director of Communications lead the internal and external communication strategy in a hybrid role, reporting to the Chief People Officer. As the primary architect you will translate content into impactful, compliant messaging for diverse internal and external audiences. The Director of Communications will understand that words don't just inform -- they connect, heal, and move people toward shared purpose.
This isn't a role for someone who just sends memos or polishes press releases. It's for someone who sees communication as the heartbeat of belonging. Someone who knows that clarity is kindness, that consistency builds trust, and that brave conversations are what keep organizations human as they scale.
Duties:
- Create an internal communications ecosystem that brings people together.
- Design a rhythm of updates, stories, and shared wins that make every employee feels seen.
- Make intranet, newsletters, and town halls feel like a conversation, not a broadcast.
- Replace noise with meaning, and make "clarity and empathy".
- Shape how the companies view that shows up in the world -- through words, visuals, and tone.
- Translate complex strategy into human stories that answer "why this matters."
- Model transparency and humility in how to share both wins and challenges.
- Ensure the company's voice sounds the same whether it's a CEO email, a patient story, or a provider announcement -- warm, clear, and grounded in purpose.
- Build systems that help people feel safe giving and receiving feedback.
- Co-create communications with leaders and employees -- not to them, but with them.
- Build feedback loops so every major message reflects listening, not just talking.
- Teach leaders how to communicate with empathy, even when the message is hard.
- Build repeatable processes that honor both creativity and precision.
- Set standards for writing, design, and delivery that reflect the excellence of a company striving for unicorn-level impact.
- Proofread like trust depends on it -- because it does.
- Protect the company brand with intentionality and care, ensuring every piece of communication looks, sounds, and feels like.
Requirements:
- 10+ years of progressive experience in communications, PR, or similar roles, including senior leadership experience
- 5+ years of experience in healthcare, pharmacy, or similarly regulated industries
- Proven excellence in writing, editing, and translating complex information into clear, audience-appropriate messaging
- Demonstrated success using data, analytics, or AI tools in communications
- Ability to sit for extended periods at a desk or computer
- Ability to focus in a dynamic office environment and perform repetitive computer-based tasks
Education:
- Bachelor's or higher degree in Communications, Public Health, Life Sciences or a related field

Skills Required