Director, Customer Success

Las Vegas, NV 89113, United States

Job Description






Location: Las Vegas, NV, US, 89113



Requisition ID: 12567




IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments, from Lotteries and Gaming Machines to Sports Betting and Digital. Leveraging a wealth of compelling content, substantial investment in innovation, player insights, operational expertise, and leading-edge technology, our solutions deliver unrivaled gaming experiences that engage players and drive growth. We have a well-established local presence and relationships with governments and regulators in more than 100 countries around the world and create value by adhering to the highest standards of service, integrity, and responsibility. IGT has approximately 10,500 employees. For more information, please visit www.igt.com.


Responsibilities


The Director, Project Management (Design) manages people who lead cross-functional teams that are focused on the delivery of a product or computer-based system from design to release for customers.
  • Develops, defines and executes project plans, schedules, budgets and deliverables.
  • Identifies needed resources for projects, defines and assigns major project roles.
  • Monitors the product/program/project from initiation through delivery, interfacing with external customers or field-based employees on technical matters, as needed.
  • Assigns and monitors work of project/program management staff, providing technical support and direction.
  • This position is most common in a matrix type organization, where the position does not have true responsibility over product development but does have overall product/program/project management responsibility, i.e. coordinating efforts leading to product release.
  • Selects, develops, and evaluates personnel to ensure the efficient operation of the function.


Qualifications


Education:
  • Bachelor\'s degree; an advanced degree is preferred.
Experience:
  • 15 years of work experience; 12 years of related experience is required.


Keys to Success


  • Building collaborative relationships
  • Decision making
  • Drive results
  • Foster innovation
  • Personal energy
  • Self-leadership
IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to sex, race, color, religion, age, national origin or ancestry, disability, veteran status, sexual orientation, genetic information, gender identity or expression, and any other personal attributes protected by federal, state, or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted.
In addition to our competitive benefits package, we offer employees a 401(k) Savings Plan with Company contributions, tuition reimbursement, and free identity theft insurance.
IGT (NYSE: IGT) is the global leader in gaming. For more information, please visit www.igt.com.

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Job Detail

  • Job Id
    JD4271065
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Las Vegas, NV 89113, United States
  • Education
    Not mentioned