Duties

The Digital Media Specialist acts in a leadership manner interacting at the highest levels of the Agency with respect to the planning, development and use of social media tools. The Specialist supports the Agency by creating digital media content across a wide variety of social media platforms, including Twitter, Facebook, LinkedIn, Instagram, and others. This position primarily handles the social media content for the FCC, and the account representing the Office of the Chairwoman, and provides expert advice in the overall graphic design elements of the Commission\'s website and online elements produced by the Commission. The Digital Media Specialist establishes best practices and business cases for the use of new and existing social media tools, and researches, evaluates, and recommends which technologies can best help the Commission communicate online messaging to meet its mission. This position develops standards, guidelines and protocols for the design, production and delivery of social media programs that are fully compliant with federal accessibility standards; and develops and writes a variety of informational materials (e.g. reports, web content, briefing papers, etc.) for management describing the status of the FCC\'s digital media footprint. The Specialist creates successful campaigns using a variety of methods and techniques such as blogs/notes, Facebook, Twitter and other social media tools, and executes such outreach campaigns accurately and efficiently, developing strong relationship with external and internal customers through effective and consistent communication. Develops and maintains standards and work processes to ensure that digital strategy and social media programs and delivery strategies are utilized effectively and efficiently. Researches potential new media technologies for the agency to consider when expanding their social media presence. Plans outreach and development days centered on new media technology and digital strategy of the agency. Creates an efficient means of archiving social media content to meet the requirements of the National Archives and Records Management Association. The Specialist also develops, implements and interprets guidelines used by other Federal
agencies involved in innovating web design and use of social media tools, and represents the FCC in federal government working groups.

Requirements

Conditions of Employment

• Males born after 12/31/59 must be registered with Selective Service.
• US Citizenship.
• May serve a one year probationary period (if applicable)
• Suitable for employment as determined by a background investigation.
• If selected, a financial disclosure statement may be required.
• Current/former federal employees must provide SF-50 verifying grade/status
• Current FCC employees must provide SF-50 verifying grade & status.

This position requires a daily tour of duty of 8:30am to 5pm, with occasional weekend work during hurricane season to support the promotion of content related to the Disaster Information Reporting system, with exceptions granted in cases of emergencies, illness, or other types of leave planned in advance and coordinated through the Director/Deputy Director. Outside of emergencies, this position is expected to be on duty during Open Commission Meetings and \xe2\x80\x9cWhite Copy\xe2\x80\x9d (the day three weeks prior to the Open Meeting at which time the meeting\xe2\x80\x99s tentative agenda is released) days. Flexibility to work occasional evening and weekend shifts is a plus. Please note your resume must thoroughly support your responses to the vacancy questions. Your resume is an integral part of the process for determining if you meet the basic qualifications of the position and determining if you are to be among the best qualified. ALL CURRENT/FORMER FEDERAL EMPLOYEES AND CURRENT FCC EMPLOYEES MUST provide a legible Personnel Action, SF-50, that verifies your status and highest permanently held grade. If an SF-50 is not submitted, the application will be rated as ineligible. CURRENT FCC EMPLOYEES-To request a copy of your SF-50 please send an email to PersonnelRecordsRequest@fcc.gov

Qualifications

Applicants must meet eligibility and qualification requirements by the closing date of this announcement. Current Federal employees asking to be considered under Merit Promotion procedures must meet time-in-grade requirements by the closing date of this announcement. Candidates must meet all of the specialized experience requirements outlined below in order to be deemed as qualified. Specialized Experience GS-13 In order to be deemed as qualified, candidates must have one year of specialized experience which is equivalent to the GS-12 level in the Federal service. Specialized experience is defined as follows:

1. Experience creating digital media content across a wide variety of social media platforms, including Twitter, Facebook, LinkedIn, Instagram, and others for government agencies or other external-facing public accounts.
2. Experience providing expert advice on the overall graphic design elements of an organization\'s website and online elements.
3. Experience creating successful campaigns using a variety of methods and techniques such as blogs/notes, Facebook, Twitter and other social media tools.
4. Experience providing expert advice, guidance, and recommendations to management and other technical staff on social media issues and making decisions or recommendations that influence web-based solutions and products that represent and communicate the mission of an organization to the larger public. You will be evaluated for this position on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs):

• Mastery of, and skill in applying the principles, practices, procedures, methods for producing content using a variety of platforms for government agencies or other external-facing public accounts.
• Ability to create graphics and video clips
• Knowledge and skill sufficient to provide expert advice, guidance, and recommendations to management and other technical staff on social media issues; and make decisions or recommendations that influence web-based solutions and products that represent and communicate the mission of the FCC to the larger public.
• Skill in oral communications techniques; skill in written communications techniques to write, edit, publish and preparing material suitable for electronic media for use in representing government, corporate or other professional organizations
• Skill in establishing and maintaining effective and cooperative work relationships

PART-TIME OR UNPAID EXPERIENCE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Additional information

EEO Policy Statement

Reasonable Accommodation Policy Statement

Veterans Information

Legal and Regulatory Guidance
Other:

• Before hiring, an agency will ask you to complete a Declaration for Federal Employment to determine your suitability for Federal employment and to authorize a background investigation. The agency will also ask you to sign and certify the accuracy of all the information in your application. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or you may be fined or jailed. If you are a male over age 18 who was born after December 31, 1959, you must have registered with the Selective Service System (or have an exemption) to be eligible for a Federal job.

• If applicable, you will be required to serve a trial period of one year.

• In order for you to be employed at the FCC, there are certain Commission and Federal laws governing the financial interests of you and members of your immediate family. If selected for the position, you must submit a financial disclosure statement upon assuming the position.

• NOTE-This position is in the bargaining unit. The exclusive representative is NTEU Chapter 209.
  

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. The FCC offers a wide range of employee benefits, including:
  
  Health Insurance
  Life Insurance
  Dental & Vision Insurance
  Flexible Spending Accounts
  Long-Term Care Insurance
  Holidays and Leave
  Retirement
  Thrift Savings Plan
  Transit Benefit
  Alternative Work Schedule
  Telecommuting
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.
As this position is being advertised under DEU and Merit Promotion hiring procedures, applicants will be rated on the extent and quality of experience and education relevant to the duties of the position using the hiring procedures outlined below. How You Will Be Evaluated-DEU Hiring Procedures The FCC determines the BEST QUALIFIED CANDIDATES based on the major job related competencies and evaluation of your knowledge, skills, and abilities reflected in your application and supporting documents using the CATEGORY RATING PROCESS. Time in grade restrictions do not apply to DEU hiring procedures. All eligible applicants under Delegated Examining (DEU) will be placed in one of the following three categories: 1. Highly Qualified (Score 90-100) - the applicants possessing a background that demonstrates a superior level of major job related competencies and possession of all evaluation criteria; 2. Fully Qualified (Score 80-89) - the applicants possessing a background that demonstrates a satisfactory level of major job related competencies and possession of the evaluation criteria; and 3. Minimally Qualified (Score of 70-79)- the applicants possessing only the specialized experience described in the vacancy announcement. An automated score is administered based on the on-line application process used. Eligible applicants will receive a numerical rating based on their responses to the job specific questions for this position. Application of Veterans Preference: The category rating process does not add veterans\' preference points or apply the "rule of three" but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have compensable service-connected disability at least 10 percent MUST be listed in the highest quality category, except when the position being filled is scientific or professional at the GS-9 grade level or higher. A selecting official may make selection from the highest quality category ("HIGHLY QUALIFIED") provided no preference eligible in that category is passed over to select a non-preference eligible in the same category. Qualified disabled veterans (30% disabled veterans and at least 10% disabled veterans) who meet the qualification criteria float to the top of the Highly Qualified category and by law must be referred over non-veterans. Non-veterans are strictly prohibited from being referred or selected over qualified disabled veterans. There are several parts to the application process that affect the overall evaluation of your application including: 1. the core questions
2. the vacancy questions
3. supplemental documentation (e.g., DD-214, SF-50, SF-15, transcripts), if applicable; and
4. your resume. Applicants will be rated ineligible, if they do not respond to job specific questions, provide supplemental documents and submit resume. For more information, please click on Rating Process. Merit Promotion Procedures
Applicants under Merit Promotion will be considered in accordance with the agency\'s merit promotion plan and union agreement. Time in grade restrictions apply. Under Merit Promotion procedures, applicants must meet the qualifications criteria and receive a score of 90 or above in order to be deemed as BEST QUALIFIED. Candidates who ask to be considered non-competitively only have to receive a score of 70.

You may preview questions for this vacancy.

• Benefits
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. The FCC offers a wide range of employee benefits, including:
  
  Health Insurance
  Life Insurance
  Dental & Vision Insurance
  Flexible Spending Accounts
  Long-Term Care Insurance
  Holidays and Leave
  Retirement
  Thrift Savings Plan
  Transit Benefit
  Alternative Work Schedule
  Telecommuting
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you\'re a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you\'re eligible under their policies. Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy. Some positions require supplemental document(s). All required supporting documents MUST be received by midnight U.S. Eastern Time of the closing date of the announcement, as specified in this announcement. If you do not submit a required document (e.g. transcripts, etc.) your application will be considered incomplete and you will not receive further consideration. Additionally, you may not receive the special consideration, e.g. Vet\'s Preference, for which you may be eligible without the appropriate supporting documentation. Once you apply to this vacancy you will be prompted by the system to upload the documents. If you are unable to upload the required documentation, contact the HR Specialist listed on the vacancy announcement prior to 5:00 p.m. U.S. Eastern Time on the closing date of the announcement. Electronic Supplemental Documents Required: 1. When the area of consideration is "Government-Wide" or "All U.S. Citizens." current Federal employees, including those eligible for noncompetitive transfer or reassignment, must provide an electronic copy of Personnel Action, SF-50, that verifies your status and highest permanently held grade along with your most recent annual performance appraisal. 2. If applying for consideration under a non-competitive appointment such as Schedule A, Excepted Service, all documentation establishing your non-competitive eligibility must be provided. 3. Veterans MUST upload and submit a Member 4 DD-214, "Certificate of Release or Discharge from Active Duty" or a "Statement of Active Service". The type of discharge must be annotated. Disabled veterans MUST upload and submit the VA letter and/or Schedule A letter which demonstrates the overall percentage of disability. Any/all documentation verifying or confirming veterans preference or non-competitive eligibility as a veteran must be uploaded and submitted electronically at the time of application. If veterans preference is claimed but the appropriate documentation is not provided to substantiate the veterans preference claim, the veterans status will be adjusted to reflect "non-veteran". 4. College Transcripts (For Positive Education Required positions and if qualifying based on education and or experience and education.), if applicable. For positions which require education as a qualifying factor, transcripts MUST BE SUBMITTED. If the transcript is not submitted, the application will be rated as ineligible. 5. Required Documentation for CTAP and ICTAP eligibles: 1. An SF-50, Notification of Personnel Action, or other official documentation, which shows that you were declared displaced or surplus while serving as a career or career conditional competitive service employee, in tenure group 1 or 2, OR are a current or former Executive Branch agency employee in the excepted service serving on an appointment without time limit, at grade levels GS-15 or equivalent and below, and who has been conferred noncompetitive appointment eligibility and special selection priority by statute for positions in the competitive service. 2. An SF-50, Notification of Personnel Action, or other official documentation which shows the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy.
  • A copy of your Reduction in Force (RIF) separation notice; a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area
  • A Certificate of Expected Separation
  • Your agency\'s certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice)
  ICTAP eligibles must submit:
  • A copy of your RIF separation notice; a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area
  • An OPM notice that your disability annuity has been (or will be) terminated
  • Certification from your former agency that it cannot place you after your recovery from a compensable injury or Certification from the National Guard Bureau or Military Department that you are eligible for a disability retirement and will receive the special OPM annuity.
  • A copy of a current (or last) performance rating of record of at least fully successful or equivalent (not required if you are an ICTAP eligible due to compensable injury or disability retirement).
  For more information on CTAP and ICTAP download a copy of The Employee\'s Guide to Career Transition at http://archive.opm.gov/rif/employee_guides/career_transition.pdf
  

  If you are relying on your education to meet qualification requirements:

  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply to this announcement go to the website: https://fcc.usajobs.gov/ Your application, including resume, all supplemental documents, registration information and answers to job specific questions must be received no later than midnight U.S. Eastern time of the closing date. For more information on applying federal jobs, please check this webpage https://help.usajobs.gov/index.php/Main_Page. If applying online poses a hardship, you may contact either the HR Specialist listed on the vacancy announcement or you may contact the Monster Government Solutions help desk (prior to the closing date of the vacancy announcement) via e-mail at mgshelp@monster.com or you may reach them directly at 866-656-6831. The Monster Help Desk is available Monday-Friday 7:00 am to 7:00 pm EST. Qualified applicants may be further reviewed and rated by Subject Matter Experts to determine the validity of on-line question. The Career Transition Assistance Program (CTAP) and the Interagency Career Transition Assistance Program (ICTAP) are programs designed to afford selection priority to well-qualified Federal employees who meet the definition of a \xe2\x80\x9csurplus\xe2\x80\x9d or \xe2\x80\x9cdisplaced\xe2\x80\x9d employee. To be eligible for consideration under CTAP you must meet all of the following criteria: 1) Be a current FCC employee who has received an official notice stating that your position is no longer needed, or that you will be separated by reduction in force (RIF); 2) Have a current performance rating of at least "fully successful" or equivalent as substantiated by the submitted/uploaded performance appraisal. This must be submitted with your application package; 3) Occupy a position in the same local commuting area of the vacancy; 4) Apply for a specific vacancy at or below your current grade level with no greater promotion potential than your current position; 5) Meet the application deadline in the announcement; and 6) Be deemed as "qualified" by meeting all of the required qualification criteria. To be eligible for consideration under ICTAP, you must be a displaced Federal employee and have a current duty station within the local commuting area of this vacancy. You must submit a copy of the appropriate documentation such as a RIF separation notice, a letter from OPM or your agency documenting your priority consideration status with your application package. The following categories of candidates are considered displaced Employees: Current or former career or career-conditional (tenure group I or II) competitive service employees who:
  
  • Received a specific RIF separation notice; or
  • Separated because of a compensable injury, whose compensation has been terminated, and whose former agency certifies that it is unable to place; or
  • Retired with a disability and whose disability annuity has been or is being terminated; or
  • Upon receipt of a RIF separation notice retired on the effective date of the RIF and submits a Standard Form 50 that indicates "Retirement in lieu of RIF", or
  • Retired under the discontinued service retirement option, or
  • Separated because he/she declined a transfer of function or directed reassignment to another commuting area.
  The additional following types of candidates are considered displaced Employees: Military/National Guard Technician-you were a Military Reserve or National Guard Technician and now receive a special OPM disability retirement annuity. To be eligible for consideration under ICTAP you must: 1) Have a current performance rating of at least "fully successful" or equivalent; 2) Occupy (or have been separated from) a position in the same local commuting area of the vacancy; 3) Apply for a specific vacancy at or below the grade level you are being (or have been) separated from that does not have greater promotion potential than your last position; 4) Meet the application deadline; and 5) Be deemed as "qualified" by meeting all of the required qualification criteria. To apply to this announcement go to the website: https://fcc.usajobs.gov NOTE: To be considered for an announced vacancy in the area of consideration within which the employee is eligible to compete, the employee must apply online using the Commission\xe2\x80\x99s automated recruitment system. Employees must submit all necessary application materials identified in the announcement by the specified closing date.
  

  Agency contact information

  Gwenisha Lawrence

  
  
  

  Phone

  202-418-1922

  Email

  Gwenisha.Lawrence@fcc.gov
  

  Address

  
  Federal Communications Commission
  45 L Street NE
  Washington, District of Columbia 20554
  United States

  Next steps

  
  Once your complete application is received, we will conduct an evaluation of your qualifications to determine your ranking. The best-qualified candidates will be referred to the hiring official for further consideration and possible interview. You will be notified of the outcome.
• Fair and Transparent
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Your resume must clearly document how you meet the specialized experience in order to meet the minimum qualification requirements for this vacancy. Some positions require supplemental document(s). All required supporting documents MUST be received by midnight U.S. Eastern Time of the closing date of the announcement, as specified in this announcement. If you do not submit a required document (e.g. transcripts, etc.) your application will be considered incomplete and you will not receive further consideration. Additionally, you may not receive the special consideration, e.g. Vet\'s Preference, for which you may be eligible without the appropriate supporting documentation. Once you apply to this vacancy you will be prompted by the system to upload the documents. If you are unable to upload the required documentation, contact the HR Specialist listed on the vacancy announcement prior to 5:00 p.m. U.S. Eastern Time on the closing date of the announcement. Electronic Supplemental Documents Required: 1. When the area of consideration is "Government-Wide" or "All U.S. Citizens." current Federal employees, including those eligible for noncompetitive transfer or reassignment, must provide an electronic copy of Personnel Action, SF-50, that verifies your status and highest permanently held grade along with your most recent annual performance appraisal. 2. If applying for consideration under a non-competitive appointment such as Schedule A, Excepted Service, all documentation establishing your non-competitive eligibility must be provided. 3. Veterans MUST upload and submit a Member 4 DD-214, "Certificate of Release or Discharge from Active Duty" or a "Statement of Active Service". The type of discharge must be annotated. Disabled veterans MUST upload and submit the VA letter and/or Schedule A letter which demonstrates the overall percentage of disability. Any/all documentation verifying or confirming veterans preference or non-competitive eligibility as a veteran must be uploaded and submitted electronically at the time of application. If veterans preference is claimed but the appropriate documentation is not provided to substantiate the veterans preference claim, the veterans status will be adjusted to reflect "non-veteran". 4. College Transcripts (For Positive Education Required positions and if qualifying based on education and or experience and education.), if applicable. For positions which require education as a qualifying factor, transcripts MUST BE SUBMITTED. If the transcript is not submitted, the application will be rated as ineligible. 5. Required Documentation for CTAP and ICTAP eligibles: 1. An SF-50, Notification of Personnel Action, or other official documentation, which shows that you were declared displaced or surplus while serving as a career or career conditional competitive service employee, in tenure group 1 or 2, OR are a current or former Executive Branch agency employee in the excepted service serving on an appointment without time limit, at grade levels GS-15 or equivalent and below, and who has been conferred noncompetitive appointment eligibility and special selection priority by statute for positions in the competitive service. 2. An SF-50, Notification of Personnel Action, or other official documentation which shows the position you may be or are being separated from has the same or higher promotion potential as that of the vacancy.

• A copy of your Reduction in Force (RIF) separation notice; a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area
• A Certificate of Expected Separation
• Your agency\'s certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice)

ICTAP eligibles must submit:

• A copy of your RIF separation notice; a notice of proposed removal for declining a directed reassignment or transfer of function outside the local commuting area
• An OPM notice that your disability annuity has been (or will be) terminated
• Certification from your former agency that it cannot place you after your recovery from a compensable injury or Certification from the National Guard Bureau or Military Department that you are eligible for a disability retirement and will receive the special OPM annuity.
• A copy of a current (or last) performance rating of record of at least fully successful or equivalent (not required if you are an ICTAP eligible due to compensable injury or disability retirement).

For more information on CTAP and ICTAP download a copy of The Employee\'s Guide to Career Transition at http://archive.opm.gov/rif/employee_guides/career_transition.pdf

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This job is open to

• 
  

  Individuals with disabilities

• 
  

  Federal employees - Competitive service

  Current or former competitive service federal employees.
  
• 
  

  Federal employees - Excepted service

  Current excepted service federal employees.
  
• 
  

  Career transition (CTAP, ICTAP, RPL)

  Federal employees who meet the definition of a "surplus" or "displaced" employee.
  
• 
  

  Land & base management

  Certain current or former term or temporary federal employees of a land or base management agency.
  
• 
  

  Military spouses

• 
  

  Native Americans

  Native Americans or Alaskan Natives with a tribal affiliation.
  
• 
  

  National Guard & reserves

  Current members, those who want to join or transitioning military members.
  
• 
  

  Family of overseas employees

  Family members of a federal employee or uniformed service member who is or was, working overseas.
  
• 
  

  Peace Corps & AmeriCorps Vista

• 
  

  The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.
  
• 
  

  Special authorities

  Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
  
• 
  

  Veterans

Clarification from the agency

Open to all U.S. Citizens AND MERIT PROMOTION (MP) - STATUS CANDIDATES and NON-COMPETITIVE ELIGIBLES. MP candidates include Federal Employees, Agency Employees, competitive Reinstatement eligibles, VEOA, CTAP and ICTAP. Individuals eligible for non-competitive appointment under special appointing authorities may also apply for consideration (e.g. Individuals with Disabilities; Veterans [VRA, 30% Disabled]; former Peace Corps, AmeriCorps or Vista). Indicate how you wish to be considered.