Job Description

Dental Receptionist
Seeking a friendly and energetic individual to join our team of dental professionals! The Dental Receptionist is the first smiling face our patients see when they enter our practice and the first friendly voice they hear over the phone. The Dental Receptionists primary role is to provide outstanding customer service while efficiently running front desk procedures (scheduling, phones, and check-in/check-out). Our offices provide a fast-paced friendly environment with opportunity to gain experience and advance professionally.
Who we are:
For more than 30 years, West Coast Dental Services has served southern California with the finest dental and orthodontic care in the state. With 40+ offices (and counting!) we deliver the highest standard of care using the latest technologies with a team of talented general dentists and specialists. At West Coast Dental, our employees are at the center of our success. We are committed to delivering an excellent employee experience with opportunities for professional growth for our team members.
Responsibilities:

• Provide outstanding customer service: smile and greet patients
• Check-in and Check-out patients in a friendly and professional manner
• Register New Patients in computer system
• Schedule Patient Appointments
• Confirm Patient Appointments
• Maintain Appointment book by following up on no show or cancelled appointments
• Answer Telephones
• Verify patient eligibility for dental insurances
• Assist with collecting co-payment for patient balances
• Assist patients by providing information according to company policies
• Maintain a clean patient waiting area and front desk
• Assist with administrative assignments as directed by the office manager
• Participate and support marketing initiatives for recalls and new patient growth

• Must have a passion to provide excellent customer service
• Some experience usings computers and phones is a plus

• Sick Pay
• Holiday Pay
• Vacation Pay
• Medical (including prescriptions)
• Vision insurance
• Comprehensive dental benefit
• Voluntary supplemental insurance for life, disability, critical illness
• Continuing education
• Advancement opportunities
• 401 (k) plan
• Referral bonus incentive programs
• Flexible Spending Accounts (Health Care & Dependent Care)