Job Description

About Us

We are a small, privately owned, tight-knit dental office located in Springfield Vermont looking for a reliable Dental Office Patient Coordinator/Administrator to join our growing team.

Our office prides itself on providing excellent five-star care with a true patient first motto in a welcoming, family-like environment--not just for our patients, but also for our staff.

Job Summary

We are seeking a detail-oriented and compassionate Dental Office Patient Coordinator/Administrator to join our dental practice. The ideal candidate will provide exceptional administrative and clinical support, ensuring smooth daily operations and a positive patient experience. This role involves managing patient records, scheduling appointments, verifying insurance, and assisting with clinical documentation in a fast-paced dental environment. Experience with electronic health records (EHR) systems such as Dentrix, Curve, Dental App or similar platforms is highly preferred. In addition to EHR competence, the candidate would ideally be proficient in computer technologies such as but not limited to Microsoft Office, Microsoft Excel, electronic payment processing and electronic dental insurance submissions. This position plays a vital role in maintaining compliance with HIPAA regulations and supporting the delivery of quality dental care.

Duties

Greet patients warmly and manage front desk operations including multi-line phone systems and patient check-in/check-out procedures Schedule appointments using dental office management software such as Eaglesoft, Dentrix, Curve or Dental App Verify insurance coverage, process claims, and handle insurance verification efficiently Manage patient records, including documentation review, filing, and updating electronic health records Assist with dental billing and coding tasks, ensuring accurate documentation for billing purposes Collect payments and perform collections as needed while maintaining HIPAA compliance, Support clinical staff with tasks such as intake procedures, and documenting care plans Maintain organized filing systems for medical records and ensure confidentiality of sensitive information Provide excellent patient service through phone etiquette, appointment reminders, and addressing patient inquiries professionally Support office management tasks

Experience

Prior DENTAL clinic or dental office experience REQUIRED Experience with EMR/EHR systems such as Eaglesoft, Dentrix, etc. Knowledge of medical/dental billing, coding, insurance verification, and health information management is required Demonstrated ability to handle administrative support tasks including scheduling, patient service, filing, and office management Strong computer skills and multitasking ability Excellent communication skills with a focus on customer service and phone etiquette Ability to maintain HIPAA compliance while managing sensitive patient information in a fast-paced environment
This position offers an opportunity to be an integral part of a dedicated dental team committed to providing exceptional patient care. The successful candidate will demonstrate professionalism, organizational skills, and a strong work ethic to support both clinical operations and administrative functions effectively. We look forward to hearing from you by applying to this post!

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 34 - 40 per week

Benefits:

401(k) matching Dental insurance Opportunities for advancement Paid time off Retirement plan Uniform allowance
Work Location: In person