At Smile Dental, we are seeking a dedicated and organized Dental Front Office Assistant to join our team! The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional administrative support and patient service. This position requires proficiency in dental terminology, as well as experience with electronic dental records systems, although this can be trained with the right person. The Dental Office Assistant will be responsible for managing patient records, patient communications, collecting, verifying and processing dental insurance, scheduling appointments, collecting and assisting with billing and collections as well as various other dental specific duties.
Duties
Greet patients and manage front desk operations, ensuring a welcoming environment.
Schedule and confirm patient appointments using Open Dental Systems
Perform insurance verification and assist patients with questions regarding their coverage.
Maintain accurate patient records and documentation in compliance with HIPAA regulations.
Review care plans and ensure proper documentation is maintained.
Handle medical collections efficiently while providing excellent customer service.
Utilize word processing and Open Dental for various clerical tasks and data entry.
Manage multi-line phone systems to address patient inquiries effectively.
Collaborate with dental staff to ensure optimal patient care and office management.
Experience
Previous experience in a dental office or clinic setting is preferred, however we can train you on the job.
Proficiency in typing, 10-key typing, and general computer skills is required. Join our team as a Dental Office Assistant where you can contribute to providing high-quality dental care while developing your skills in a supportive environment.
Job Types: Full-time, Part-time
Pay: $16.00 - $25.00 per hour
Expected hours: 30 - 40 per week
Benefits:
Dental insurance
Employee discount
Flexible schedule
Paid time off
Paid training
Work Location: In person
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