Job Description

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Job Title: Delivery Manager

(Hybrid)

Location:

US-GA-Atlanta (Sandy Springs)

FLSA

: Exempt


#LI-hybrid

Job Overview

:


The Delivery Manager will work closely with our business partners to understand and document project scope, lead project requirement meetings, develop and maintain project trackers, and ensure the successful and timely completion of cross-functional team deliverables.



The Delivery Manager will serve as D2C project manager, ensuring team projects are deployed within target timelines and meet business and client completion expectations, with an emphasis on diligence and excellence.



The successful candidate will demonstrate the ability to work under pressure in a fast-paced environment and to be flexible as changes and challenges arise.

Job Responsibilities:

Understand and lead the delivery and implementation of D2C program initiatives Prepare detailed scope/requirements documentation along with priority designations that development teams will use to plan, develop, test and implement Partner with teams to ensure processes are adhered to, and advocate for processes improvement Outline project tasks and delegate accordingly Track team status and engage team members and leaders as necessary Target timely delivery of milestones and dependencies, consistently tracking status and sharing updates Collaborate with other team members to remove delivery roadblocks Conduct risk assessments; report identified risks to management Address and manage questions, concerns, and/or complaints throughout the project Act as a liaison between company, customers, and vendors Perform other related duties as assigned
The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

Bachelor's degree, or equivalent experience Excellent verbal and written communication skills Outstanding interpersonal and customer service skills Exceptional organizational skills and attention to detail Successful history in anticipating business needs and proactively addressing them Ability to lead, navigate, and prioritize in a fast-paced dynamic environment Ability to quickly learn about projects or products being developed Strong project management skills with proven track record of managing multiple initiatives concurrently, delivering high quality work under tight timelines Ability to speak and communicate with the technical team and the business team in their own vernacular and translate concepts between both teams

Preferred Skills and Experience

At least five years of experience in Product or Project Management eCommerce and Mobile experience Knowledge of HTML, CSS and Java Experience working with offshore development teams Technical platform project management experience PMP, CAPM, and/or comparable project management certifications

Company Benefits:

Medical, Dental, and Vision Insurance Flexible Spending Account Health Savings Account 401(k) Plan with Company Match Company-paid Short-Term and Long-Term Disability Company-paid Life Insurance Paid Holidays and Vacation Employee Referral Program Employee Assistance Program Wellness Programs Paid Community Service Opportunities Tuition Reimbursement Ongoing Training & Personal Development And More!

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard's success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.


For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.