Job Description

Job Overview: We are on the lookout for dedicated and customer-focused individuals to join as Customer Support Representatives in Houston, Texas. This role is ideal for those who excel in communication, possess a problem-solving mindset, and are dedicated to providing exceptional customer service. Job Location: Join our vibrant team in Houston, Texas, as a Customer Support Representative. This pivotal role places you at the center of Houston\xe2\x80\x99s thriving business and cultural scene, where you\'ll engage with a diverse array of local businesses. Each business offers a distinct environment to enhance your skills and gain valuable experience. Focused on serving Houston\xe2\x80\x99s dynamic community, this role connects you with opportunities right in the heart of the city. Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information on products and services.
• Resolve customer issues and complaints empathetically and efficiently, escalating when necessary.
• Maintain records of customer interactions and transactions.
• Collaborate with team members and other departments to resolve customer inquiries.
• Stay informed about new products, services, and policies.
• Commit to ongoing learning to improve customer service skills.

Skills and Qualifications:

• Proven experience in customer service or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and the ability to build rapport with customers.
• Proficiency in using computers, customer service software, and CRM tools.
• Ability to manage stress and work under pressure.
• High school diploma or equivalent; additional training in customer service is advantageous.

Benefits:

• Work in a dynamic and engaging environment in Houston, Texas.
• Competitive salary with growth potential.
• Diverse work opportunities across various industries.
• Professional development and training.
• Flexible work arrangements for a balanced personal and professional life.

Application Process: We welcome interested candidates to apply for this exciting opportunity. Join us in connecting with a range of businesses in Houston, Texas, seeking skilled and enthusiastic Customer Support Representatives. Job Type: Part-time Pay: $15.00 - $20.00 per hour Expected hours: 10 \xe2\x80\x93 40 per week Benefits:

• Flexible schedule
• Referral program

Experience level:

• No experience needed

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person
• Office

People with a criminal record are encouraged to apply Work Location: In person