Customer Service Representative
Romulus, MI, United States
Job Description
Superior Plus Propane seeks a highly motivated, customer-focused, Customer Service Representative. The Customer Service Representative is responsible for answering incoming calls, contacting existing and future customers, educating and providing customers with information on our products and services, and professionally and efficiently working with customers to resolve issues positively. Ideal candidates should be detail-orientated, energetic, focused, and have good people skills.
Primary Responsibilities:
- Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
- Assist and support walk-in customers at the location.
- Contact customers to answer inquiries, resolve concerns and create new business.
- Process orders and complete forms/applications as required to fulfill customer requests
- Assist the sales team with incoming requests and outbound notifications for new services and products
- Support additional CSC needs and requirements as assigned
- High school diploma or GED
- 2 years of Customer Service experience in a high-volume call center
- 2 years of Microsoft office experience
- Competitive Pay
- Excellent benefits, including partially funded HSA
- Flexible work schedules \xe2\x80\x93 work less through the year and maintain full benefits
- 19 days of PTO for new hires with the ability to purchase more
- Employee Fuel program
- Retirement Planning
- Much more\xe2\x80\xa6
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Job Detail
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Job IdJD4299913
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRomulus, MI, United States
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EducationNot mentioned