Must be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.
In this pivotal role, Customer Service Representatives effectively handles inquiries from internal and external sales agents that are received via phone and serviced in a contact center environment. The successful candidate will be able to interact appropriately and efficiently with agents using excellent interpersonal and listening skills, critical thinking, and problem solving skills. The ability to use computer-based resources in a highly effective manner to educate and provide accurate responses to inquiries is crucial for success.
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