Job Description

*** $750 Sign-On Bonus ***

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, then HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication\xe2\x80\x94we can\xe2\x80\x99t wait to meet you. What we do HPI is unique. A respected industry leader that\xe2\x80\x99s been serving customers for over 40 years, we\xe2\x80\x99re known for our innovation and growth. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you\xe2\x80\x99ll contribute to ideas that make a real difference for employers and employees nationwide. There isn\xe2\x80\x99t a challenge we won\xe2\x80\x99t accept and we\xe2\x80\x99re looking for people who have a passion to take it on. Not just a job\xe2\x80\x94a mission. What you\xe2\x80\x99ll do We\xe2\x80\x99re looking for positive and upbeat individuals who are looking to join an industry-leading organization during a time of exciting growth. The position provides an excellent opportunity to make a positive impact. Customer Service Representatives have an opportunity for growth within the organization by gaining exposure to all business areas. In this role, you\xe2\x80\x99ll also:

• Serve as a positive team member working toward a common company goal
• Meet department standards and expectations for quality and production
• Efficiently leverage tools and technology to support resolution of issues
• Work with partner departments to resolve customer issues
• Actively participate in and support the learning process

The ideal candidate has:

• A High School Diploma or equivalent
• 1 \xe2\x80\x93 2 years\xe2\x80\x99 prior customer service using multiple computer systems
• The ability to work independently and as part of a team
• The ability to prioritize tasks, work within timeframes and meet deadlines, while being self-motivated, detailed and organized
• The capacity to recognize and maintain confidentiality
• The aptitude to communicate in a professional and pleasant manner

Why choose us?

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  We offer incredible health coverage, a 401(k), employer-paid disability, tuition assistance, EAP, remote work arrangements, and quarterly bonuses
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  We\xe2\x80\x99re a people-first company and value giving back to our community. Ask us about our Service & Giving Team and volunteer opportunities.

So, think you want to join the HPI team? We hope to hear from you! You can read more about us at hpitpa.com/about-us/careers/ EEO/AA/M/F/Vet/Disability Employer