The role of the Customer Service Representative is to be customer-focused by putting people first during every interaction, inspiring trust by being courteous, empathetic, and a service professional. Create simplicity by effectively using knowledge of plans, products, procedures, and systems to provide information and resolve issues resulting in enhanced customer satisfaction and retention. The Customer Service Representative position is designed to join forces across Aetna\xe2\x80\x99s window to our members, providers, physicians and hospitals. As a Customer Service Representative, you must rise to the challenge with the image you project over the telephone, and how you handle the caller\xe2\x80\x99s situation is the public\xe2\x80\x99s perception of Aetna. We provide a human connection when it is needed most.
Pay Range
The typical pay range for this role is:
Minimum: 17.00
Maximum: 27.90
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.