Terminix is looking to hire a Customer Service Representative for our ABC Exterminating branch. This is an in office position at our office located in Monroe, CT, but we are moving our office to Milford, CT by the end of April.
What is this role about?
This important role is all about ensuring high levels of customer satisfaction by responding to and resolving customer questions or concerns.
What does a \xe2\x80\x9cDay-in-the-Life\xe2\x80\x9d look like?
Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Inbound customer calls are most often related to topics like pricing, billing and scheduling. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing.
Here are a few more specifics of what life is like on the job:
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