Customer Service Representative
Manhattan, KS 66502, United States
Job Description
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JOB SUMMARY
- Customer Service Reps must provide excellent customer service, following company policy and selling products to individuals at the convenience store.
- Providing excellent customer service
- Using suggestive selling techniques
- Reacting to and reporting customer complaints tactfully and promptly
- Following company policies and all laws governing beverage and tobacco sales
- Following all credit card and check cashing policies
- Following all company safety and security policies
- Looking for and eliminating safety hazards
- Reporting unsafe acts or conditions to management
- Preparing required accident/incident reports; immediately reporting such activity to the Store
- Operating cash register and all point-of-sale equipment efficiently
- Reporting to work on time and when needed
- Preparing shift reports and other reports required by management
- Adjusting to work schedule as needed
- Working flexible hours and performing as a team leader
- Following policies established to prevent loss of cash and merchandise due to actions by employees, vendors, and customers
- Watching for employee, customer, and vendor theft, misuse of company property, drive-offs, loitering, drug selling, or use.
- Safeguarding cash and merchandise
- Handling cash and safe drops in accordance with company policies
- Cleaning shelves, drives, dispensers, restrooms, store interior, and other designated areas
- Assisting management with counting inventory as required
- Stocking restrooms and windshield washing supplies
- Pricing, stocking, rotating, and counting merchandise
- Assisting management in maintaining buildings, equipment, and grounds
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Job Detail
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Job IdJD4263201
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationManhattan, KS 66502, United States
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EducationNot mentioned