Customer Service Representative

Kansas City, MO 64130, United States

Job Description

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Pay,Benefits, & Work Schedule





Full time position available with the Water Department, Building Operations Division located at 4800 E. 63rd St.
Salary Range: $18.37-$28.01/hour
Normal Work Days/Hours: Monday-Friday 8:00 a.m.-5:00 p.m.
Application Deadline Date: April 3, 2023

Responsibilities




  • Serves as the first point of contact regarding functions of the mailroom division.
  • Work involves responsibility for storage, distribution, and record \xe2\x80\x93 keeping operations of a mailroom.
  • Receives mail from postal courier, sorts and distributes to the proper divisions.
  • Receives and logs in all packages and supplies from couriers such as Fed Ex, UPS and distributes to proper divisions.
  • Operates a vehicle to deliver mail or packages to City Hall and other locations upon request throughout the day.
  • Archivesrecords and enters them in Gain Records System for storage offsite.
  • Answers emails and phone calls.
  • Copies, collates, and otherwise prepares reports for mailings, meetings, and other correspondence.
  • Participates in the physical inventory of materials and supplies.
  • Must be able to lift boxes up to 50lbs.
  • Performs data entry and filing tasks.


Qualifications





REQUIRES high school graduation and 1 year of public or private sector experience in customer service work; OR an equivalent combination of qualifying education and experience.

Other Information





URGENT!!! CRITICAL RECRUITMENT INFORMATION QUESTIONS REGARDING AVIATION POSITIONS SHOULD BE DIRECTED TO THE AVIATION DEPARTMENT AT 816-243-3010. Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete. In order for a resume to be used in lieu of an application the resume must have been submitted online via the City\xe2\x80\x99s Applicant Tracking System. Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education. The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical. If appointed, non-residents must obtain residency inside Kansas City, Missouri\'s city limits within nine months. The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org. If claiming military veterans\' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans\xe2\x80\x99 points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during \xe2\x80\x9cwartime\xe2\x80\x9d and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code \xc2\xa7 4211).

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Job Detail

  • Job Id
    JD4251830
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kansas City, MO 64130, United States
  • Education
    Not mentioned