Job Description

Are you looking for work as a Customer Service Representative? This position via Robert Half in a dynamic, rapidly changing call center might be the job for you! If you are articulate and highly skilled, you might be the Customer Service Representative we are looking for to build solid customer relationships. This Boise, Idaho Customer Service Representative position could be for you, if you\'re available for a short-term contract / temporary opportunity.

How you will make an impact

- Give exceptional customer service in a timely fashion

- Manage the fielding and sending of important written business correspondence

- Be a part of business development by actively cross-selling and referring customers

- Manage and place incoming telephone calls

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service \'champion\', we want to hear from you. Submit your resume today! 208-386-9118

Requirements

- Data entry experience

- Answering Inbound Calls experience desired

- Supportive, positive attitude with a professional demeanor applied to all tasks

- Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

- Ability to navigate multiple computer systems and applications

- Comfort and confidence when interacting with internal and external partners and clients/customers

- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

- Customer service and office administrative skills

- 2+ years\' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

- Excellent verbal, written, and social skills

- Proficiency with Microsoft Office applications

Robert Half