Aspen Grog Shop is a small business in Aspen, CO. We are professional, agile, customer-centric and our goal is to maintain the tradition of having the best high end selection of wines and spirits in the Aspen area. Our work environment includes:
On-the-job training
Company perks
Housing in Aspen
Our company is currently seeking an individual with excellence in customer service to join our growing team. The ideal candidate will possess excellent communication skills, as well as an ability to perform simple and routine tasks. We are seeking a customer service representative who is comfortable dealing with individuals of all ages and backgrounds, and can quickly and effectively resolve any customer issues. Responsibilities:
Answer customer calls and emails.
Be very responsive to customer\'s needs.
Knowledge of company services and products.
Be knowledgeable about company policies and procedures.
Make customers feel welcome and valued.
Use empathy when communicating with customers.
Resolve customer complaints in a timely manner.
Provide customers with referrals to other departments when necessary.