Job Description

Looking for a fast-paced role where every day is different? Heritage Toyota is hiring a Service Assistant!
You'll be the friendly face that greets our service customers, collects payments, processes repair orders, and keeps our front desk running efficiently. If you're organized, enjoy helping people, and want to be part of a team that takes care of both cars and customers, we want to hear from you!
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Primary Responsibilities

Receive customers' payments for vehicle service, taking cash, checks and processing credit card payments as appropriate Performing cash-up's on a daily basis Answer routine questions and explain standard policies and procedures to customers; referring customers to senior staff for detailed explanations of service charges and bills Record a variety of information pertaining to payment transactions, including amounts of repair orders, effective rates, and so forth, following detailed instructions to ensure accuracy Answer phones, page personnel, and take messages Communicate frequently with service writers to coordinate activities, relay messages, and exchange information File various documents and perform related tasks as assigned
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As a member of the H-Team, you'll enjoy:

Comprehensive benefits: Medical, dental, vision, life, and disability insurance Childcare reimbursement to help with family needs Flexible spending accounts for added convenience 401(k) with company match to help secure your future Immediate accrual of paid time off--start taking time for yourself right away Substantial vehicle/service discounts--save big on your ride and services Wellness benefits including a free gym membership to keep you in top shape Pet insurance for your furry friends Annual incentives and opportunities for career advancement--we love to promote from within! Company events and community engagement to help you connect and give back
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Qualifications

High school diploma or equivalent Strong typing, filing, reception, and other general office skills Basic math skills; previous experience relevant to cashier duties is desirable Ability to deal with customers, company staff, and other individuals in a friendly, courteous and efficient manner The ideal candidate will have exceptional customer service skills with a strong work ethic and excel in a team environment.


We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.