Job Description

A propos de Vantage Data Centers
Vantage Data Centers alimente, refroidit, protege et connecte la technologie des plus grands joueurs hyperscale, des fournisseurs de solutions infonuagiques et des grandes entreprises. Presente en Amerique du Nord, en Europe et en Asie-Pacifique, Vantage innove dans la conception des centres de donnees pour offrir des gains spectaculaires en termes de fiabilite, d'efficacite et de durabilite ainsi que des environnements flexibles qui peuvent evoluer aussi vite que le marche l'exige.
Site Operations Department
The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift. This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations.
Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.
Position Overview
This position will be on-site in Santa Clara, CA. The CSS roles are SME (Subject Matter Experts) and highly training in specific areas within the data center electrical/mechanical space. See specialization list below.
We are looking for a Critical Support Specialist who knows what a best-in-class service looks like and can make that a reality. This role is a crucial member of our facilities team, managing some of the most efficient and cost-effective data center facilities in the industry. The successful candidate will work alongside a dedicated team of electrical and mechanical specialists, performing essential maintenance and repair activities on our data center infrastructure.
The successful candidate for this role will work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to ensure uninterrupted service for our customers.
If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components, and lighting systems, know the importance of getting it right the first time and not disrupting mission critical data centers, and enjoy delighting customers with superior service, then please read on!
Essential Job FunctionsPerform detailed, specialized maintenance, troubleshooting, and operational tasks within your area of expertise, ensuring uninterrupted data center operations. Independently manage complex maintenance projects and system enhancements with minimal supervision. Respond effectively to safety incidents and emergency situations, maintaining a secure work environment. Exercise discretion and judgment in adapting workflows to shifting priorities. Collaborate frequently with internal teams across multiple organizational levels and externally with vendors and technical partners. Additional duties as assigned by Management.

Duties by SpecializationLow Voltage Electrical Specialist:

o Operate, maintain, and repair critical low voltage electrical infrastructure including substations, utility switchgear, transformers, feeders and distribution systems, power metering, power generators, automatic transfer switches (ATS), uninterruptible power supplies (UPS), batteries, power distribution units (PDUs), static transfer switches (STSs), remote power panels (RPPs), and associated controls.
o Conduct comprehensive inspections and preventive maintenance, implementing detailed solutions to enhance reliability and operational effectiveness.
o Act as a subject matter expert in low voltage electrical systems, providing detailed technical guidance, training, and mentoring junior team members.
o Lead complex troubleshooting efforts, document findings, and contribute significantly to procedural documentation and training materials.Medium Voltage Electrical Specialist:

o Manage and maintain medium voltage electrical systems such as substations, utility switchgear, transformers, feeders and distribution systems, and protection and control circuitry.
o Oversee preventive maintenance schedules, detailed system inspections, and extensive repairs, ensuring strict compliance with regulatory and safety standards.
o Act as a technical leader, providing detailed expert-level troubleshooting, resolution of complex electrical issues, and mentoring junior personnel.
o Document comprehensive technical procedures and collaborate with engineering teams on system enhancements and updates.
UPS Systems Specialist:
o Perform detailed preventive and corrective maintenance tasks, including major component replacements and complete system recalibrations.
o Independently manage critical UPS system maintenance schedules, ensuring tasks are prioritized effectively.
o Independently apply advanced troubleshooting skills to identify and rectify intricate UPS issues, such as rectifier or inverter failures.
o Collaborate closely with engineering teams on detailed UPS system upgrades, modifications, or enhancements based on operational requirements.
o Provide technical insights and recommendations for improving UPS efficiency, reliability, and overall system performance.
Generator Specialist:
o Perform comprehensive maintenance and operational tasks for generator electrical and mechanical systems, including routine and corrective maintenance.
o Provide technical leadership and oversight for generator operations and maintenance, including the development and implementation of preventive maintenance schedules and strategies.
o Serve as the lead technical expert on major generator projects, planning and executing system upgrades and maintenance initiatives.
o Ensure strict compliance with industry regulations, codes, and standards related to generator operations, contributing to regulatory audits and adherence to safety and environmental protocols.
o Act as a mentor and trainer, imparting expert knowledge to junior technicians and other staff.
HVAC Systems Specialist:
o Oversee comprehensive operations and detailed maintenance of critical HVAC infrastructure systems, including chilled water and condenser water systems, computer room air handlers (CRAH), computer room air conditioners (CRAC), humidity control systems, leak detection, commercial AC systems, constant and variable airflow systems, boilers, and air compressors.
o Provide technical leadership focused on optimization, innovation, and operational excellence within HVAC systems.
o Develop and implement detailed preventive and predictive maintenance strategies, integrating advanced techniques and data-driven decision-making.
o Act as an HVAC subject matter expert, leading efforts to resolve complex operational issues, overseeing major system upgrades, and consistently optimizing energy efficiency.
o Mentor junior personnel and contribute significantly to the development of industry standards, training programs, and technological advancements.
Job RequirementsMinimum 3 years (5+ years preferred) of direct hands-on experience specializing in maintenance and repair within mission-critical environments, specifically in your area of expertise. Extensive knowledge of maintenance practices and operational standards relevant to your specialization (Low Voltage, Medium Voltage, UPS, Generators, HVAC). Proven ability to read and interpret technical schematics, blueprints, and operational manuals. Strong technical writing capabilities, with experience creating and updating method of procedures (MOPs), standard operating procedures (SOPs), and emergency operating procedures (EOPs). Completion of formal specialized training (e.g., UPS systems, generator maintenance, chiller systems). Current professional licensure or certification relevant to your technical specialization. Occasional travel (less than 5%) for training and professional development. Successful completion of a background check.

Physical activities and requirementsClimbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles, and the like, using feet and legs and/or hands and arms. Kneeling. Bending legs at knee to come to a rest on knee or knees. Crouching. Bending the body downward and forward by bending leg and spine. Crawling. Moving about on hands and knees or hands and feet. Reaching. Extending hand(s) and arm(s) in any direction. Standing. Particularly for sustained periods of time. Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another. Pushing. Using upper extremities to press against something with steady force to thrust forward, downward, or outward. Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion. Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. Grasping. Applying pressure to an object with the fingers and palm. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Heavy work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. Raised access floor work. Must be able to maneuver and work underneath and around raised access floor of varying heights.

Physical Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Ability to stand 1/3 - 2/3 of the time Ability to walk 1/3 - 2/3 of the time Ability to sit 1/3 - 2/3 of the time Ability to climb and balance 1/3 - 2/3 of the time Ability to stoop, kneel, crouch, and crawl 1/3 - 2/3 of the time Ability to reach with hands and arms 1/3 - 2/3 of the time Ability to smell, talk, and hear Ability to use hands to type, handle, and feel Ability to see at close and distance ranges and distinguish color Must be comfortable working in a high-stress, fast-paced environment with shifting priorities Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support Ability to lift up to 50 pounds 1/3 of the time

Additional DetailsSalary Range: $150,000 - $160,000 Base + Bonus (this range is based on Colorado market data and may vary in other locations) This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits. Compensation for the role will depend on a number of factors, including your qualifications, skills, competencies, and experience and may fall outside of the range shown.

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Nous travaillons dans un environnement sans orgueil et sans arrogance. Nous mettons tout en oeuvre pour nous construire et nous soutenir l'un l'autre, en appreciant les forces de chacun et en respectant les faiblesses d'autrui. Travailler ensemble est un plaisir, et nous cherchons toujours le moyen de rendre le travail encore plus agreable. Notre dur labeur et notre efficacite sont recompenses par une remuneration globale superieure a ce qu'offre le marche. Nous proposons un regime de soins medicaux et d'assistance, un regime de retraite et des conges payes au-dela des attentes du marche.

Les avantages qu'il y a a faire partie de l'equipe de Vantage s'expriment clairement tout au long de l'annee par l'entremise d'un eventail d'avantages sociaux, de marques de reconnaissance, de formations et de developpement, sans oublier que vous saurez combien votre contribution rehausse la valeur de l'entreprise et de notre communaute.

Vous ne remplissez pas toutes les exigences ? Veuillez tout de meme poser votre candidature si vous pensez etre la bonne personne pour le poste. Nous sommes toujours prets a discuter avec des gens qui adherent a notre mission et a nos valeurs.

Vantage Data Centers est un employeur offrant l'egalite des chances.
Vantage Data Centers n'accepte pas les candidatures non sollicitees provenant d'agences de recrutement. Aucun frais ne sera paye si un candidat propose sans accord prealable est embauche ; ces candidatures seront considerees comme la propriete exclusive de Vantage Data Centers.
Nous accepterons les candidatures pendant au moins une semaine a compter de la date de publication de ce poste. Si vous etes interesse(e), nous vous encourageons a postuler rapidement -- nous sommes impatients de trouver la bonne personne et garderons le poste ouvert jusqu'a ce que ce soit le cas !