Job Description

Position Description

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Under general supervision, the Courier is primarily responsible for distributing and transporting mail, packages and documents for the Harris County Toll Road Authority (HCTRA), to include the Administration Office, various satellite locations, Harris County Commissioners Court Offices, Harris County departments and occasionally locations outside their normal daily delivery route while following assigned delivery routes and time schedules unless otherwise instructed. Deliveries may include confidential and/or time-sensitive documents requiring confirmation of delivery, careful, and professional handling. The role involves loading, unloading, preparing, and safely operating an assigned HCTRA vehicle. Depending on operational needs, the courier may drive approximately 2,400 or more miles per month, subject to change.



The Courier must have knowledge of route planning, possess strong navigation and time management skills, and demonstrate professionalism and reliability to ensure smooth internal operations and reinforce the agency's commitment to dependable, high-quality service.

Duties and Responsibilities:

The incumbent is responsible for executing the duties and responsibilities listed below and other duties as assigned. Some positions may require working before, during, or after an emergency or disaster at the department's discretion.



Fulfills secure, professional delivery of mail, packages, and time-sensitive and confidential materials for the Harris County Toll Road Authority (HCTRA), across 77+ facilities, ), as well as to Harris County Commissioners Court Offices, Harris County departments and occasionally locations outside normal daily delivery route. Ensures chain-of-custody integrity and delivery verification procedures are followed to support organizational compliance and minimize risk exposure. Independently analyzes and adjusts delivery routes to maximize efficiency, minimize downtime, and maintain schedule adherence under changing conditions. Provides real-time solutions for urgent transport needs and route disruptions to support uninterrupted agency operations. Functions as a critical liaison between all HCTRA's locations and the HCTRA Distribution Center, coordinating delivery and transfer of large-scale office and janitorial supply orders. Operates an assigned HCTRA vehicle in full compliance with safety regulations and organizational protocols. Performs pre/post-trip inspections, reports mechanical issues promptly, and upholds transportation standards to ensure safe delivery of goods and personnel accountability.

Other Duties:

This is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time.

Requirements

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Education and Experience:

High school diploma or equivalent

Two to five (2-5) years of experience of independently managing assigned routes; ensuring timely, secure delivery of time-sensitive and confidential materials.

Valid Class C Texas Driver License

Must pass a Motor Vehicle Record (MVR) check

Knowledge, Skills, and Abilities:

Ability to safely operate standard vehicles (Class C). Strong route planning and time management to optimize package delivery times and efficiency. In-depth knowledge of travel routes throughout Houston, unincorporated Harris County, and the Greater Houston Metropolitan area. Experience using GPS navigation systems and digital mapping tools. Exceptional customer service and interpersonal skills. Ability to demonstrate professionalism, reliability, punctuality, and work both independently and collaboratively. Proficient communication, both verbal and written.

Physical Demands:

Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

NOTE:

Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting but

ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

General Information

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Position Type and Typical Hours Work:

This is a full-time position. Typical workdays are Monday through Friday, with hours that may vary. Night, weekend, and holiday work may be required based on business needs

.

Work Environment:

Work in an outdoor environment with possible exposure to inclement weather changes, temperature changes, as well as exposure to loud noises.

Reporting Relations:

Reports To Position: Manager, Records & Administrative Operations

Supervises Positions: N/A

Equal Opportunity Statement

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Harris County is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.
https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx

If you need special services or accommodations, please call (713) 274-5445 or email: ADACoordinator@bmd.hctx.net

Employment may be contingent on passing a drug screen and meeting other standards.

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

Due to a high volume of applications, positions may close prior to the advertised closing date or at the discretion of the Hiring Department.

Harris County offers a competitive benefits program, including comprehensive group health and related benefits plan as well as defined benefit retirement plan.



The following list of benefits is offered

only

to employees in

regular

(full-time)

positions:



Medical Dental Vision Wellness Life Insurance Long-term Disability Employee Assistance Program 10 days of vacation each year for the first five (5) years of service. Accrual rates increase based on years of service. 10 county holidays plus one (1) floating holiday Professional Development Opportunities Dependent Care Reimbursement Plan Healthcare Reimbursement Account 457 Deferred Compensation Plan Retirement pension (TCDRS) Transportation Assistance (Metro RideSponsor Program)
In accordance with the Harris County Personnel Regulations, Group Health and related benefits are subject to amendment or discontinuance at any time. Commissioners Court reserves the right to make benefit modifications on the County's behalf as needed.

For plan details, visit the Harris County benefits website:

https://benefitsathctx.com/